View our tech support page in Quebec City to help you in configuring your Outlook, Android or Iphone in Quebec City.
You can access this service in Quebec City by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services in Quebec City by default. Certain phones allow you to insert more than one SMTP in Quebec City so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers in Quebec City might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration in Quebec City is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail in Quebec City you can use to access it. All you need is an internet connexion! To access your webmail in Quebec City, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'firstname.lastname@example.org', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail in Quebec City. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files in Quebec City to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails in Quebec City and can't be increased.
It's important to make a regular cleanup of your e-mails in Quebec City to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails in Quebec City that are over 14 days old. By doing so, you're freeing storage space for the e-mails in Quebec City and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail in Quebec City. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Hubert, for your NPO in Pierrefonds, for your transportation company in Mont-Tremblant, for your hockey league in Chateauguay, for your hotel in Quebec City, for your restaurant in Shawinigan, for your business in Gaspé, for your company in Napierville, for your SME in Plateau-Mont-Royal, for your car dealership in Abitibi-Témiscamingue, for your startup in Chicoutimi, for your small town in Thetford Mines, for your store in Saint-Georges, for your shop in Saint-Georges, for your thrift shop in the Eastern Townships, for your shoe store in North Montreal, for your clothing store in Gaspé, for your electronics store in Pierrefonds, for your robotics store in Nuns' Island, for your eyewear store in Lachenaie, for your furniture store in North Montreal, for your construction company in Chaudière-Appalaches, for your hostel in Lac-Saint-Jean, for your lodging in Saint-Jérôme, for your camping in Saint-Laurent, for your outfitter in Fredericton, for your printing house in Montreal, for your financial service company in Saguenay-Lac-Saint-Jean, for your organization in Black Lake, for your nonprofit organization in Victoriaville, for your non profit organization in Quebec City, for your small business in Lasalle, for your insurance broker in Rosemont, for your human ressources in Regina, for your non profit in Mont-Tremblant, for your HR in Lévis, for your warehouse in Beauport, for your bed and breakfast in Sainte-Thérèse, for your spa in Trois-Pistoles, for your brewery in the Magdalen Islands, for your city in Anjou, for your town in Saguenay, for your microbrewery in Granby, for your association in Lévis, for your tourism association in Charlottetown, for your regional tourism association in Chaudière-Appalaches, for your RTA in Halifax, for your pub in Trois-Pistoles, for your bistro in the Eastern Townships, for your salon in Outaouais, for your hairdressing salon in Chateauguay, for your beauty salon in Calgary, for your plumbing company in Beauport, for your sugar shack in Bas-Saint-Laurent, for your agency in Rimouski, for your recruitment company in Outaouais, for your headhunting company in Chicoutimi