View our tech support page in Sainte-Thérèse to help you in configuring your Outlook, Android or Iphone in Sainte-Thérèse.
You can access this service in Sainte-Thérèse by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services in Sainte-Thérèse by default. Certain phones allow you to insert more than one SMTP in Sainte-Thérèse so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers in Sainte-Thérèse might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration in Sainte-Thérèse is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail in Sainte-Thérèse you can use to access it. All you need is an internet connexion! To access your webmail in Sainte-Thérèse, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'email@example.com', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail in Sainte-Thérèse. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files in Sainte-Thérèse to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails in Sainte-Thérèse and can't be increased.
It's important to make a regular cleanup of your e-mails in Sainte-Thérèse to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails in Sainte-Thérèse that are over 14 days old. By doing so, you're freeing storage space for the e-mails in Sainte-Thérèse and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail in Sainte-Thérèse. All you need to do is ask!
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