View our tech support page for your hostel to help you in configuring your Outlook, Android or Iphone for your hostel.
You can access this service for your hostel by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services for your hostel by default. Certain phones allow you to insert more than one SMTP for your hostel so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers for your hostel might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration for your hostel is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail for your hostel you can use to access it. All you need is an internet connexion! To access your webmail for your hostel, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'firstname.lastname@example.org', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail for your hostel. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files for your hostel to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails for your hostel and can't be increased.
It's important to make a regular cleanup of your e-mails for your hostel to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails for your hostel that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your hostel and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail for your hostel. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Quebec, for your NPO in Beauport, for your transportation company in North Montreal, for your hockey league in Abitibi-Témiscamingue, for your hotel in Beauceville, for your restaurant in Rosemont, for your business in Trois-Pistoles, for your company in Pierrefonds, for your SME in Boucherville, for your car dealership in Chateauguay, for your startup in the Laurentians, for your small town in the South Shore, for your store in Thetford Mines, for your shop in Mont-Tremblant, for your thrift shop in Saint-Jérôme, for your shoe store in Lachenaie, for your clothing store in Beauceville, for your electronics store in Winnipeg, for your robotics store in La Prairie, for your eyewear store in Yellowknife, for your furniture store in Ottawa, for your construction company in Gaspé, for your hostel in Boisbriand, for your lodging in Côte-des-Neiges, for your camping in Rosemont, for your outfitter in Thetford Mines, for your printing house in Boisbriand, for your financial service company in Robertsonville, for your organization in Saint-Laurent, for your nonprofit organization in Centre-du-Québec, for your non profit organization in Saint-Hubert, for your small business in Saint-Eustache, for your insurance broker in Lachine, for your human ressources in Mirabel, for your non profit in Robertsonville, for your HR in Saint-Jean-sur-Richelieu, for your warehouse in Yellowknife, for your bed and breakfast in Gaspé, for your spa in Bromont, for your brewery in Fredericton, for your city in NDG, for your town in Winnipeg, for your microbrewery in Chaudière-Appalaches, for your association in Iqaluit, for your tourism association in Princeville, for your regional tourism association in Hochelaga-Maisonneuve, for your RTA in Princeville, for your pub in Laval, for your bistro in Saint-Laurent, for your salon in East-Broughton, for your hairdressing salon in Vancouver, for your beauty salon in Côte-des-Neiges, for your plumbing company in Gaspé, for your sugar shack in Terrebonne, for your agency in Kirkland, for your recruitment company in Montreal, for your headhunting company in Yellowknife