View our tech support page in Canada to help you in configuring your Outlook, Android or Iphone in Canada.
You can access this service in Canada by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services in Canada by default. Certain phones allow you to insert more than one SMTP in Canada so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers in Canada might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration in Canada is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail in Canada you can use to access it. All you need is an internet connexion! To access your webmail in Canada, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'email@example.com', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail in Canada. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files in Canada to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails in Canada and can't be increased.
It's important to make a regular cleanup of your e-mails in Canada to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails in Canada that are over 14 days old. By doing so, you're freeing storage space for the e-mails in Canada and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail in Canada. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Vancouver, for your NPO in Beauceville, for your transportation company in Lasalle, for your hockey league in Anjou, for your hotel in Saint-Hyacinthe, for your restaurant in Verdun, for your business in Saint-Hyacinthe, for your company in Edmonton, for your SME in Plateau-Mont-Royal, for your car dealership in the Laurentians, for your startup in Nuns' Island, for your small town in Candiac, for your store in Canada, for your shop in Ottawa, for your thrift shop in Sept-Îles, for your shoe store in Saint-Jean-sur-Richelieu, for your clothing store in Baie-Comeau, for your electronics store in Nuns' Island, for your robotics store in Chambly, for your eyewear store in Lachenaie, for your furniture store in Pierrefonds, for your construction company in Montérégie, for your hostel in Nuns' Island, for your lodging in Winnipeg, for your camping in North Montreal, for your outfitter in Rivière-du-Loup, for your printing house in Princeville, for your financial service company in Plateau-Mont-Royal, for your organization in Côte-des-Neiges, for your nonprofit organization in Edmonton, for your non profit organization in Winnipeg, for your small business in Rosemont, for your insurance broker in the South Shore, for your human ressources in Candiac, for your non profit in Bas-Saint-Laurent, for your HR in Terrebonne, for your warehouse in Lasalle, for your bed and breakfast in Saint-Eustache, for your spa in La Prairie, for your brewery in Chaudière-Appalaches, for your city in Plessisville, for your town in the Magdalen Islands, for your microbrewery in Côte-des-Neiges, for your association in the Laurentians, for your tourism association in Nuns' Island, for your regional tourism association in Montmagny, for your RTA in Ottawa, for your pub in Magog, for your bistro in Nuns' Island, for your salon in Joliette, for your hairdressing salon in Granby, for your beauty salon in Hochelaga-Maisonneuve, for your plumbing company in East-Broughton, for your sugar shack in Halifax, for your agency in Montreal, for your recruitment company in Mauricie, for your headhunting company in Lasalle