View our tech support page in Halifax to help you in configuring your Outlook, Android or Iphone in Halifax.
You can access this service in Halifax by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services in Halifax by default. Certain phones allow you to insert more than one SMTP in Halifax so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers in Halifax might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration in Halifax is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail in Halifax you can use to access it. All you need is an internet connexion! To access your webmail in Halifax, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'firstname.lastname@example.org', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail in Halifax. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files in Halifax to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails in Halifax and can't be increased.
It's important to make a regular cleanup of your e-mails in Halifax to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails in Halifax that are over 14 days old. By doing so, you're freeing storage space for the e-mails in Halifax and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail in Halifax. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in East-Broughton, for your NPO in Côte-Nord, for your transportation company in Thetford Mines, for your hockey league in the Laurentians, for your hotel in Shawinigan, for your restaurant in Rivière-du-Loup, for your business in Saguenay-Lac-Saint-Jean, for your company in Laval, for your SME in Terrebonne, for your car dealership in Beauceville, for your startup in Yellowknife, for your small town in Dorval, for your store in Montérégie, for your shop in Chaudière-Appalaches, for your thrift shop in Montmagny, for your shoe store in Boisbriand, for your clothing store in Baie-Comeau, for your electronics store in Whitehorse, for your robotics store in Côte-Nord, for your eyewear store in Quebec City, for your furniture store in Quebec City, for your construction company in Shawinigan, for your hostel in Dorval, for your lodging in Mont-Tremblant, for your camping in Charlottetown, for your outfitter in Brossard, for your printing house in Beauceville, for your financial service company in Regina, for your organization in Saint-Laurent, for your nonprofit organization in Longueuil, for your non profit organization in Saint-Léonard, for your small business in Vancouver, for your insurance broker in Beauceville, for your human ressources in Lachine, for your non profit in Sorel-Tracy, for your HR in Saguenay-Lac-Saint-Jean, for your warehouse in Regina, for your bed and breakfast in Saint-Hubert, for your spa in Trois-Rivières, for your brewery in Lanaudière, for your city in Verdun, for your town in Plateau-Mont-Royal, for your microbrewery in Estrie, for your association in Saint-Eustache, for your tourism association in Chambly, for your regional tourism association in Terrebonne, for your RTA in Gatineau, for your pub in Candiac, for your bistro in Plateau-Mont-Royal, for your salon in Candiac, for your hairdressing salon in Sorel-Tracy, for your beauty salon in Saguenay, for your plumbing company in Terrebonne, for your sugar shack in Chambly, for your agency in the Eastern Townships, for your recruitment company in Outaouais, for your headhunting company in Lévis