View our tech support page in Joliette to help you in configuring your Outlook, Android or Iphone in Joliette.
You can access this service in Joliette by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services in Joliette by default. Certain phones allow you to insert more than one SMTP in Joliette so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers in Joliette might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration in Joliette is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail in Joliette you can use to access it. All you need is an internet connexion! To access your webmail in Joliette, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'firstname.lastname@example.org', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail in Joliette. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files in Joliette to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails in Joliette and can't be increased.
It's important to make a regular cleanup of your e-mails in Joliette to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails in Joliette that are over 14 days old. By doing so, you're freeing storage space for the e-mails in Joliette and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail in Joliette. All you need to do is ask!
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