View our tech support page in Pointe-Claire to help you in configuring your Outlook, Android or Iphone in Pointe-Claire.
You can access this service in Pointe-Claire by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services in Pointe-Claire by default. Certain phones allow you to insert more than one SMTP in Pointe-Claire so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers in Pointe-Claire might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration in Pointe-Claire is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail in Pointe-Claire you can use to access it. All you need is an internet connexion! To access your webmail in Pointe-Claire, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'firstname.lastname@example.org', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail in Pointe-Claire. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files in Pointe-Claire to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails in Pointe-Claire and can't be increased.
It's important to make a regular cleanup of your e-mails in Pointe-Claire to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails in Pointe-Claire that are over 14 days old. By doing so, you're freeing storage space for the e-mails in Pointe-Claire and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail in Pointe-Claire. All you need to do is ask!
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