View our tech support page in the Laurentians to help you in configuring your Outlook, Android or Iphone in the Laurentians.
You can access this service in the Laurentians by adding 'webmail.' In the beginning of your domain name.
Make sure you have configured the SMTP server of your mobile services in the Laurentians by default. Certain phones allow you to insert more than one SMTP in the Laurentians so that you have a backup in case the first server doesn't work.
A bad configuration in your e-mail servers in the Laurentians might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration in the Laurentians is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
Every e-mail we configure also has a webmail in the Laurentians you can use to access it. All you need is an internet connexion! To access your webmail in the Laurentians, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'firstname.lastname@example.org', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail in the Laurentians. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
On our servers, we limit files in the Laurentians to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails in the Laurentians and can't be increased.
It's important to make a regular cleanup of your e-mails in the Laurentians to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails in the Laurentians that are over 14 days old. By doing so, you're freeing storage space for the e-mails in the Laurentians and you shouldn't have any future problems with this.
Yes, you can redirect an e-mail from your domain name to another e-mail in the Laurentians. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Gaspésie, for your NPO in Thetford Mines, for your transportation company in Fredericton, for your hockey league in Longueuil, for your hotel in Saguenay-Lac-Saint-Jean, for your restaurant in Saint-Eustache, for your business in Mirabel, for your company in Plateau-Mont-Royal, for your SME in Whitehorse, for your car dealership in Saint-Léonard, for your startup in Plessisville, for your small town in La Prairie, for your store in Saint-Jérôme, for your shop in Pointe-Claire, for your thrift shop in Saint-Hubert, for your shoe store in Sorel-Tracy, for your clothing store in Repentigny, for your electronics store in Chambly, for your robotics store in Charlottetown, for your eyewear store in Gaspésie, for your furniture store in Saguenay-Lac-Saint-Jean, for your construction company in Winnipeg, for your hostel in Saint-Jean-sur-Richelieu, for your lodging in Mirabel, for your camping in North Montreal, for your outfitter in Anjou, for your printing house in Saint-Jean-sur-Richelieu, for your financial service company in Centre-du-Québec, for your organization in Princeville, for your nonprofit organization in Plessisville, for your non profit organization in Chateauguay, for your small business in Rivière-du-Loup, for your insurance broker in Mascouche, for your human ressources in Chateauguay, for your non profit in Mont-Tremblant, for your HR in Estrie, for your warehouse in Vancouver, for your bed and breakfast in Saint-Georges, for your spa in Bromont, for your brewery in Halifax, for your city in Boucherville, for your town in Shawinigan, for your microbrewery in Montmagny, for your association in Montérégie, for your tourism association in Nord-du-Québec, for your regional tourism association in Pointe-Claire, for your RTA in Thetford Mines, for your pub in Saguenay, for your bistro in Anjou, for your salon in Côte-Nord, for your hairdressing salon in Nuns' Island, for your beauty salon in Chaudière-Appalaches, for your plumbing company in Gatineau, for your sugar shack in Rosemont, for your agency in Toronto, for your recruitment company in Ottawa, for your headhunting company in Outaouais