Retaining Customer Loyalty should be one of the main objectives for your town. It's much more cost-efficient to keep a customer than to try and gain new ones for your town. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
E-mail reminders for your town
Our marketing automation system for your town allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Similar products for your town
Even though this isn't really marketing automation, it's still a great way to keep customers for your town. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your town.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your town, or let our automated system offer products depending on previous customer's habits for your town.
Automatically send promotional e-mails for your town
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer Hyper-segmentation for your town
Customer segmentation for your town allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your town.
Thanks to our Customer Loyalty for your town system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your town. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Customer profiling for your town
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your town (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your town.
The various tools we've developed in our system allow you to view every interaction a customer for your town has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your town.
Lead generator for your town
Knowing someone has shown interest in your product is a good start when trying to close a deal for your town. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your town.
Being aware of the importance of generating (and monetizing) leads for your town, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your town.
Customer Loyalty is the perfect system for your insurance company in Anjou, for your NPO in Pointe-Claire, for your transportation company in Chicoutimi, for your hockey league in Fredericton, for your hotel in Saint-Georges, for your restaurant in Gaspésie, for your business in Lachenaie, for your company in Saint-Léonard, for your SME in Candiac, for your car dealership in La Prairie, for your startup in Montreal, for your small town in Rimouski, for your store in Calgary, for your shop in Whitehorse, for your thrift shop in the Eastern Townships, for your shoe store in Mascouche, for your clothing store in Montmagny, for your electronics store in Mirabel, for your robotics store in Montmagny, for your eyewear store in Plateau-Mont-Royal, for your furniture store in Vancouver, for your construction company in Gaspé, for your hostel in Quebec, for your lodging in North Montreal, for your camping in Estrie, for your outfitter in NDG, for your printing house in Chaudière-Appalaches, for your financial service company in Gaspé, for your organization in Dorval, for your nonprofit organization in Lachine, for your non profit organization in Nord-du-Québec, for your small business in Napierville, for your insurance broker in Beauceville, for your human ressources in Lac-Saint-Jean, for your non profit in Ottawa, for your HR in Granby, for your warehouse in Lanaudière, for your bed and breakfast in Fredericton, for your spa in Gatineau, for your brewery in Quebec City, for your city in Côte-des-Neiges, for your town in Drummondville, for your microbrewery in NDG, for your association in Princeville, for your tourism association in Chaudière-Appalaches, for your regional tourism association in Anjou, for your RTA in Charlottetown, for your pub in Estrie, for your bistro in Princeville, for your salon in Saint-Georges, for your hairdressing salon in Drummondville, for your beauty salon in Charlottetown, for your plumbing company in Ottawa, for your sugar shack in Gaspé, for your agency in Montreal, for your recruitment company in Joliette, for your headhunting company in Victoriaville