—  Customer Loyalty
Automated marketing simplified

Retaining Customer Loyalty should be one of the main objectives. It's much more cost-efficient to keep a customer than to try and gain new ones. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.

E-mail reminders

Our marketing automation system allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.  

Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click. 

Similar products

Even though this isn't really marketing automation, it's still a great way to keep customers. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale. 

Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display, or let our automated system offer products depending on previous customer's habits. 

Automatically send promotional e-mails

A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product. 

So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.

Customer Hyper-segmentation

Customer segmentation allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers.

Thanks to our Customer Loyalty system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!

Customer profiling

Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team.  

The various tools we've developed in our system allow you to view every interaction a customer has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests. 

Lead generator

Knowing someone has shown interest in your product is a good start when trying to close a deal. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits.  

Being aware of the importance of generating (and monetizing) leads, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal. 

Customer Loyalty is the perfect system for your insurance company in Saint-Laurent, for your NPO in Montreal, for your transportation company in Terrebonne, for your hockey league in Gatineau, for your hotel in the Laurentians, for your restaurant in Kirkland, for your business in Boucherville, for your company in Magog, for your SME in Gatineau, for your car dealership in the Eastern Townships, for your startup in Saint-Léonard, for your small town in East-Broughton, for your store in Robertsonville, for your shop in Tremblant, for your thrift shop in Halifax, for your shoe store in Robertsonville, for your clothing store in Dorval, for your electronics store in Beauceville, for your robotics store in Granby, for your eyewear store in Chateauguay, for your furniture store in Yellowknife, for your construction company in Beauceville, for your hostel in Rivière-du-Loup, for your lodging in North Montreal, for your camping in East-Broughton, for your outfitter in Candiac, for your printing house in Rimouski, for your financial service company in Centre-du-Québec, for your organization in Côte-des-Neiges, for your nonprofit organization in Boisbriand, for your non profit organization in Côte-Nord, for your small business in Saint-Georges, for your insurance broker in Gaspé, for your human ressources in Chaudière-Appalaches, for your non profit in Côte-Nord, for your HR in Estrie, for your warehouse in Nord-du-Québec, for your bed and breakfast in Ottawa, for your spa in Abitibi-Témiscamingue, for your brewery in Rosemont, for your city in Saint-Jérôme, for your town in Sorel-Tracy, for your microbrewery in Gaspésie, for your association in Saint-Georges, for your tourism association in Boucherville, for your regional tourism association in Saint-Hyacinthe, for your RTA in Rivière-du-Loup, for your pub in Repentigny, for your bistro in Nuns' Island, for your salon in Sorel-Tracy, for your hairdressing salon in Trois-Rivières, for your beauty salon in Lachenaie, for your plumbing company in Vancouver, for your sugar shack in Quebec, for your agency in Gaspé, for your recruitment company in Kirkland, for your headhunting company in Abitibi-Témiscamingue

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