Retaining Customer Loyalty should be one of the main objectives in the Laurentians. It's much more cost-efficient to keep a customer than to try and gain new ones in the Laurentians. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
E-mail reminders in the Laurentians
Our marketing automation system in the Laurentians allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Similar products in the Laurentians
Even though this isn't really marketing automation, it's still a great way to keep customers in the Laurentians. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale in the Laurentians.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display in the Laurentians, or let our automated system offer products depending on previous customer's habits in the Laurentians.
Automatically send promotional e-mails in the Laurentians
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer Hyper-segmentation in the Laurentians
Customer segmentation in the Laurentians allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers in the Laurentians.
Thanks to our Customer Loyalty in the Laurentians system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products in the Laurentians. For example, you'll be able to send a specific promotion to customers in the Laurentians who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Customer profiling in the Laurentians
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile in the Laurentians (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team in the Laurentians.
The various tools we've developed in our system allow you to view every interaction a customer in the Laurentians has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests in the Laurentians.
Lead generator in the Laurentians
Knowing someone has shown interest in your product is a good start when trying to close a deal in the Laurentians. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits in the Laurentians.
Being aware of the importance of generating (and monetizing) leads in the Laurentians, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal in the Laurentians.
Customer Loyalty is the perfect system for your insurance company in Rimouski, for your NPO in Winnipeg, for your transportation company in Longueuil, for your hockey league in Quebec, for your hotel in Saguenay, for your restaurant in Côte-des-Neiges, for your business in Sherbrooke, for your company in Napierville, for your SME in Plateau-Mont-Royal, for your car dealership in Montreal, for your startup in Sainte-Thérèse, for your small town in the Laurentians, for your store in Rivière-du-Loup, for your shop in Thetford Mines, for your thrift shop in Laval, for your shoe store in Boisbriand, for your clothing store in Saint-Jérôme, for your electronics store in Rimouski, for your robotics store in Edmonton, for your eyewear store in Gatineau, for your furniture store in Beauceville, for your construction company in Terrebonne, for your hostel in Chambly, for your lodging in East-Broughton, for your camping in Terrebonne, for your outfitter in Nuns' Island, for your printing house in Trois-Pistoles, for your financial service company in La Prairie, for your organization in Montmagny, for your nonprofit organization in Joliette, for your non profit organization in Nuns' Island, for your small business in Bas-Saint-Laurent, for your insurance broker in Verdun, for your human ressources in Lachenaie, for your non profit in Trois-Pistoles, for your HR in Pointe-Claire, for your warehouse in Hochelaga-Maisonneuve, for your bed and breakfast in Plateau-Mont-Royal, for your spa in Montreal, for your brewery in Yellowknife, for your city in Lévis, for your town in Toronto, for your microbrewery in Brossard, for your association in Quebec, for your tourism association in Drummondville, for your regional tourism association in Longueuil, for your RTA in Quebec City, for your pub in Magog, for your bistro in Chandler, for your salon in Abitibi-Témiscamingue, for your hairdressing salon in Beauport, for your beauty salon in North Montreal, for your plumbing company in Trois-Rivières, for your sugar shack in Victoriaville, for your agency in Saint-Hyacinthe, for your recruitment company in Saint-Laurent, for your headhunting company in Longueuil