Customer Loyalty for your hotel for simplified automatic marketing

Retaining Customer Loyalty should be one of the main objectives for your hotel. It's much more cost-efficient to keep a customer than to try and gain new ones for your hotel. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.

E-mail reminders for your hotel

Our marketing automation system for your hotel allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.  

Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click. 

Similar products for your hotel

Even though this isn't really marketing automation, it's still a great way to keep customers for your hotel. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your hotel. 

Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your hotel, or let our automated system offer products depending on previous customer's habits for your hotel. 

Automatically send promotional e-mails for your hotel

A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product. 

So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.

Customer Hyper-segmentation for your hotel

Customer segmentation for your hotel allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your hotel.

Thanks to our Customer Loyalty for your hotel system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your hotel. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!

Customer profiling for your hotel

Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your hotel (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your hotel.  

The various tools we've developed in our system allow you to view every interaction a customer for your hotel has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your hotel. 

Lead generator for your hotel

Knowing someone has shown interest in your product is a good start when trying to close a deal for your hotel. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your hotel.  

Being aware of the importance of generating (and monetizing) leads for your hotel, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your hotel. 

Customer Loyalty is the perfect system for your insurance company in Chandler, for your NPO in Nord-du-Québec, for your transportation company in Chandler, for your hockey league in Pierrefonds, for your hotel in Charlottetown, for your restaurant in the Eastern Townships, for your business in Estrie, for your company in Montreal, for your SME in Quebec City, for your car dealership in Baie-Comeau, for your startup in Chandler, for your small town in Mirabel, for your store in Saint-Hyacinthe, for your shop in Black Lake, for your thrift shop in Lasalle, for your shoe store in Mirabel, for your clothing store in Lac-Saint-Jean, for your electronics store in Fredericton, for your robotics store in Charlottetown, for your eyewear store in Boisbriand, for your furniture store in Calgary, for your construction company in La Tuque, for your hostel in Saint-Joseph-de-Beauce, for your lodging in Chateauguay, for your camping in Sorel-Tracy, for your outfitter in Abitibi-Témiscamingue, for your printing house in the Eastern Townships, for your financial service company in Terrebonne, for your organization in East-Broughton, for your nonprofit organization in Candiac, for your non profit organization in Trois-Rivières, for your small business in Tremblant, for your insurance broker in Côte-Nord, for your human ressources in Winnipeg, for your non profit in Verdun, for your HR in the South Shore, for your warehouse in Rosemont, for your bed and breakfast in Montérégie, for your spa in Baie-Comeau, for your brewery in Kirkland, for your city in Halifax, for your town in Centre-du-Québec, for your microbrewery in Halifax, for your association in Estrie, for your tourism association in Lachine, for your regional tourism association in Mascouche, for your RTA in Gaspésie, for your pub in Saint-Eustache, for your bistro in Sainte-Thérèse, for your salon in the Eastern Townships, for your hairdressing salon in Estrie, for your beauty salon in Saint-Laurent, for your plumbing company in Lasalle, for your sugar shack in Regina, for your agency in Vallée-Jonction, for your recruitment company in Whitehorse, for your headhunting company in Mauricie, for your Clinic in North Montreal

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