Retaining Customer Loyalty should be one of the main objectives for your shop. It's much more cost-efficient to keep a customer than to try and gain new ones for your shop. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
E-mail reminders for your shop
Our marketing automation system for your shop allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Similar products for your shop
Even though this isn't really marketing automation, it's still a great way to keep customers for your shop. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your shop.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your shop, or let our automated system offer products depending on previous customer's habits for your shop.
Automatically send promotional e-mails for your shop
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer Hyper-segmentation for your shop
Customer segmentation for your shop allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your shop.
Thanks to our Customer Loyalty for your shop system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your shop. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Customer profiling for your shop
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your shop (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your shop.
The various tools we've developed in our system allow you to view every interaction a customer for your shop has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your shop.
Lead generator for your shop
Knowing someone has shown interest in your product is a good start when trying to close a deal for your shop. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your shop.
Being aware of the importance of generating (and monetizing) leads for your shop, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your shop.
Customer Loyalty is the perfect system for your insurance company in Shawinigan, for your NPO in Candiac, for your transportation company in the Magdalen Islands, for your hockey league in Kirkland, for your hotel in the Laurentians, for your restaurant in Saint-Léonard, for your business in the Laurentians, for your company in Repentigny, for your SME in Kirkland, for your car dealership in Candiac, for your startup in Yellowknife, for your small town in Regina, for your store in Lachenaie, for your shop in Calgary, for your thrift shop in Bas-Saint-Laurent, for your shoe store in Yellowknife, for your clothing store in Montmagny, for your electronics store in Dorval, for your robotics store in Gaspé, for your eyewear store in Iqaluit, for your furniture store in Brossard, for your construction company in Toronto, for your hostel in Lachenaie, for your lodging in Quebec City, for your camping in Boucherville, for your outfitter in Saint-Hyacinthe, for your printing house in Rimouski, for your financial service company in Yellowknife, for your organization in the Eastern Townships, for your nonprofit organization in Sherbrooke, for your non profit organization in Chicoutimi, for your small business in Sherbrooke, for your insurance broker in Anjou, for your human ressources in Hochelaga-Maisonneuve, for your non profit in Saguenay-Lac-Saint-Jean, for your HR in Trois-Pistoles, for your warehouse in Edmonton, for your bed and breakfast in Plateau-Mont-Royal, for your spa in Laval, for your brewery in Côte-des-Neiges, for your city in Bromont, for your town in Chaudière-Appalaches, for your microbrewery in Joliette, for your association in Victoriaville, for your tourism association in Mont-Tremblant, for your regional tourism association in Longueuil, for your RTA in East-Broughton, for your pub in Gatineau, for your bistro in Charlottetown, for your salon in Côte-Nord, for your hairdressing salon in Lac-Saint-Jean, for your beauty salon in Pointe-Claire, for your plumbing company in Côte-Nord, for your sugar shack in Sherbrooke, for your agency in the Magdalen Islands, for your recruitment company in Mauricie, for your headhunting company in Trois-Pistoles