Retaining Customer Loyalty should be one of the main objectives for your pub. It's much more cost-efficient to keep a customer than to try and gain new ones for your pub. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
E-mail reminders for your pub
Our marketing automation system for your pub allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Similar products for your pub
Even though this isn't really marketing automation, it's still a great way to keep customers for your pub. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your pub.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your pub, or let our automated system offer products depending on previous customer's habits for your pub.
Automatically send promotional e-mails for your pub
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer Hyper-segmentation for your pub
Customer segmentation for your pub allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your pub.
Thanks to our Customer Loyalty for your pub system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your pub. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Customer profiling for your pub
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your pub (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your pub.
The various tools we've developed in our system allow you to view every interaction a customer for your pub has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your pub.
Lead generator for your pub
Knowing someone has shown interest in your product is a good start when trying to close a deal for your pub. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your pub.
Being aware of the importance of generating (and monetizing) leads for your pub, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your pub.
Customer Loyalty is the perfect system for your insurance company in Rimouski, for your NPO in Lachine, for your transportation company in Estrie, for your hockey league in Pointe-Claire, for your hotel in Montreal, for your restaurant in Saint-Georges, for your business in Fredericton, for your company in Drummondville, for your SME in Yellowknife, for your car dealership in Boucherville, for your startup in Charlottetown, for your small town in Quebec City, for your store in Lachine, for your shop in Saint-Léonard, for your thrift shop in Saint-Laurent, for your shoe store in NDG, for your clothing store in Chaudière-Appalaches, for your electronics store in Saint-Hubert, for your robotics store in Nord-du-Québec, for your eyewear store in Gaspésie, for your furniture store in Magog, for your construction company in Montérégie, for your hostel in Dorval, for your lodging in Shawinigan, for your camping in Laval, for your outfitter in NDG, for your printing house in Saint-Laurent, for your financial service company in Lac-Saint-Jean, for your organization in Saint-Jérôme, for your nonprofit organization in Boucherville, for your non profit organization in Drummondville, for your small business in Chaudière-Appalaches, for your insurance broker in East-Broughton, for your human ressources in Saint-Hubert, for your non profit in Verdun, for your HR in Robertsonville, for your warehouse in Magog, for your bed and breakfast in Quebec City, for your spa in Chicoutimi, for your brewery in Rivière-du-Loup, for your city in Trois-Pistoles, for your town in Candiac, for your microbrewery in Hochelaga-Maisonneuve, for your association in Beauceville, for your tourism association in Halifax, for your regional tourism association in Rosemont, for your RTA in Chicoutimi, for your pub in Edmonton, for your bistro in Saint-Eustache, for your salon in Edmonton, for your hairdressing salon in the South Shore, for your beauty salon in North Montreal, for your plumbing company in Pointe-Claire, for your sugar shack in Baie-Comeau, for your agency in Côte-Nord, for your recruitment company in Saint-Hyacinthe, for your headhunting company in Saint-Hubert