Retaining Customer Loyalty should be one of the main objectives for your outfitter. It's much more cost-efficient to keep a customer than to try and gain new ones for your outfitter. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
E-mail reminders for your outfitter
Our marketing automation system for your outfitter allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Similar products for your outfitter
Even though this isn't really marketing automation, it's still a great way to keep customers for your outfitter. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your outfitter.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your outfitter, or let our automated system offer products depending on previous customer's habits for your outfitter.
Automatically send promotional e-mails for your outfitter
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer Hyper-segmentation for your outfitter
Customer segmentation for your outfitter allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your outfitter.
Thanks to our Customer Loyalty for your outfitter system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your outfitter. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Customer profiling for your outfitter
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your outfitter (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your outfitter.
The various tools we've developed in our system allow you to view every interaction a customer for your outfitter has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your outfitter.
Lead generator for your outfitter
Knowing someone has shown interest in your product is a good start when trying to close a deal for your outfitter. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your outfitter.
Being aware of the importance of generating (and monetizing) leads for your outfitter, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your outfitter.
Customer Loyalty is the perfect system for your insurance company in Black Lake, for your NPO in Laval, for your transportation company in Montmagny, for your hockey league in Longueuil, for your hotel in Terrebonne, for your restaurant in Mirabel, for your business in Repentigny, for your company in Boisbriand, for your SME in Plateau-Mont-Royal, for your car dealership in Québec Maritime, for your startup in Dorval, for your small town in Lachenaie, for your store in Brossard, for your shop in Saguenay, for your thrift shop in Victoriaville, for your shoe store in Quebec, for your clothing store in Terrebonne, for your electronics store in Saint-Léonard, for your robotics store in Candiac, for your eyewear store in Saguenay, for your furniture store in Trois-Pistoles, for your construction company in Yellowknife, for your hostel in Tremblant, for your lodging in Rivière-du-Loup, for your camping in Repentigny, for your outfitter in Plateau-Mont-Royal, for your printing house in Magog, for your financial service company in Sainte-Thérèse, for your organization in Chambly, for your nonprofit organization in Granby, for your non profit organization in Gaspé, for your small business in Chambly, for your insurance broker in Drummondville, for your human ressources in Montmagny, for your non profit in Terrebonne, for your HR in Saint-Jean-sur-Richelieu, for your warehouse in Yellowknife, for your bed and breakfast in Verdun, for your spa in the South Shore, for your brewery in Montmagny, for your city in Montmagny, for your town in Beauport, for your microbrewery in Pointe-Claire, for your association in Saint-Jean-sur-Richelieu, for your tourism association in Saint-Eustache, for your regional tourism association in Gatineau, for your RTA in Anjou, for your pub in Boucherville, for your bistro in the Eastern Townships, for your salon in Beauceville, for your hairdressing salon in Chaudière-Appalaches, for your beauty salon in Trois-Pistoles, for your plumbing company in Abitibi-Témiscamingue, for your sugar shack in Charlottetown, for your agency in Black Lake, for your recruitment company in Thetford Mines, for your headhunting company in Côte-Nord