—  Customer Loyalty for your lodging
Automated marketing simplified

Retaining Customer Loyalty should be one of the main objectives for your lodging. It's much more cost-efficient to keep a customer than to try and gain new ones for your lodging. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.

E-mail reminders for your lodging

Our marketing automation system for your lodging allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.  

Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click. 

Similar products for your lodging

Even though this isn't really marketing automation, it's still a great way to keep customers for your lodging. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your lodging. 

Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your lodging, or let our automated system offer products depending on previous customer's habits for your lodging. 

Automatically send promotional e-mails for your lodging

A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product. 

So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.

Customer Hyper-segmentation for your lodging

Customer segmentation for your lodging allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your lodging.

Thanks to our Customer Loyalty for your lodging system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your lodging. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!

Customer profiling for your lodging

Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your lodging (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your lodging.  

The various tools we've developed in our system allow you to view every interaction a customer for your lodging has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your lodging. 

Lead generator for your lodging

Knowing someone has shown interest in your product is a good start when trying to close a deal for your lodging. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your lodging.  

Being aware of the importance of generating (and monetizing) leads for your lodging, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your lodging. 

Customer Loyalty is the perfect system for your insurance company in Rivière-du-Loup, for your NPO in Quebec City, for your transportation company in Chateauguay, for your hockey league in Gaspésie, for your hotel in Beauport, for your restaurant in Trois-Pistoles, for your business in Canada, for your company in Trois-Rivières, for your SME in Plessisville, for your car dealership in Regina, for your startup in Boisbriand, for your small town in Ottawa, for your store in Charlottetown, for your shop in Gatineau, for your thrift shop in Montérégie, for your shoe store in Lévis, for your clothing store in Saguenay, for your electronics store in Pierrefonds, for your robotics store in Saint-Jean-sur-Richelieu, for your eyewear store in Verdun, for your furniture store in Edmonton, for your construction company in Verdun, for your hostel in Estrie, for your lodging in Granby, for your camping in NDG, for your outfitter in the Eastern Townships, for your printing house in Shawinigan, for your financial service company in the Magdalen Islands, for your organization in Saint-Laurent, for your nonprofit organization in Verdun, for your non profit organization in Saint-Hyacinthe, for your small business in Robertsonville, for your insurance broker in the Magdalen Islands, for your human ressources in Mauricie, for your non profit in Gaspé, for your HR in Rivière-du-Loup, for your warehouse in Magog, for your bed and breakfast in Lanaudière, for your spa in Quebec City, for your brewery in Montreal, for your city in Repentigny, for your town in Pointe-Claire, for your microbrewery in Bromont, for your association in Rivière-du-Loup, for your tourism association in Longueuil, for your regional tourism association in Charlottetown, for your RTA in Boucherville, for your pub in Côte-Nord, for your bistro in Kirkland, for your salon in NDG, for your hairdressing salon in Mirabel, for your beauty salon in Lanaudière, for your plumbing company in Brossard, for your sugar shack in Ottawa, for your agency in Fredericton, for your recruitment company in Thetford Mines, for your headhunting company in Saguenay-Lac-Saint-Jean

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