Customer Loyalty for your hotel for simplified automatic marketing

Retaining Customer Loyalty should be one of the main objectives for your hotel. It's much more cost-efficient to keep a customer than to try and gain new ones for your hotel. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.

E-mail reminders for your hotel

Our marketing automation system for your hotel allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.  

Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click. 

Similar products for your hotel

Even though this isn't really marketing automation, it's still a great way to keep customers for your hotel. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your hotel. 

Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your hotel, or let our automated system offer products depending on previous customer's habits for your hotel. 

Automatically send promotional e-mails for your hotel

A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product. 

So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.

Customer Hyper-segmentation for your hotel

Customer segmentation for your hotel allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your hotel.

Thanks to our Customer Loyalty for your hotel system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your hotel. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!

Customer profiling for your hotel

Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your hotel (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your hotel.  

The various tools we've developed in our system allow you to view every interaction a customer for your hotel has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your hotel. 

Lead generator for your hotel

Knowing someone has shown interest in your product is a good start when trying to close a deal for your hotel. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your hotel.  

Being aware of the importance of generating (and monetizing) leads for your hotel, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your hotel. 

Customer Loyalty is the perfect system for your insurance company in Black Lake, for your NPO in Lévis, for your transportation company in Côte-des-Neiges, for your hockey league in Mirabel, for your hotel in Saint-Hyacinthe, for your restaurant in Charlottetown, for your business in Nord-du-Québec, for your company in Pointe-Claire, for your SME in Lévis, for your car dealership in Shawinigan, for your startup in Saint-Eustache, for your small town in Lac-Saint-Jean, for your store in Abitibi-Témiscamingue, for your shop in Mont-Tremblant, for your thrift shop in Edmonton, for your shoe store in Chateauguay, for your clothing store in Joliette, for your electronics store in Chicoutimi, for your robotics store in Edmonton, for your eyewear store in Chandler, for your furniture store in Bromont, for your construction company in Rosemont, for your hostel in North Montreal, for your lodging in Brossard, for your camping in Boisbriand, for your outfitter in Montreal, for your printing house in Pierrefonds, for your financial service company in Bas-Saint-Laurent, for your organization in Lanaudière, for your nonprofit organization in Saint-Joseph-de-Beauce, for your non profit organization in the South Shore, for your small business in Pierrefonds, for your insurance broker in Saint-Jérôme, for your human ressources in Chaudière-Appalaches, for your non profit in Calgary, for your HR in Yellowknife, for your warehouse in Lac-Saint-Jean, for your bed and breakfast in Sept-Îles, for your spa in Saint-Joseph-de-Beauce, for your brewery in Toronto, for your city in Granby, for your town in Saint-Jérôme, for your microbrewery in Iqaluit, for your association in Vancouver, for your tourism association in Tremblant, for your regional tourism association in Boisbriand, for your RTA in Québec Maritime, for your pub in Sorel-Tracy, for your bistro in Saint-Léonard, for your salon in Black Lake, for your hairdressing salon in East-Broughton, for your beauty salon in Sherbrooke, for your plumbing company in Joliette, for your sugar shack in Joliette, for your agency in Saint-Laurent, for your recruitment company in Drummondville, for your headhunting company in Napierville, for your Clinic in Saguenay

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