Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager that help you increase your performances and make your employees be more productive.
The basis of a Customer Relationship Manager is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes is complicated, so we've built a Customer Relationship Manager to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for windows and doors;
- Quotes for a custom-built application;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
In our personnalized Customer Relationship Manager, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees;
- The hourly rate of employees;
- The meetings and availabilities of employees;
- The expenses of employees;
- The tasks employees need to complete;
- The paychecks of employees;
If your employees have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management
Knowing exactly what products cost is crucial information a manager needs. Thanks to our Customer Relationship Manager, you'll be able to manage:
- Workforce costs;
- Raw material costs;
- Equipment costs and other expenses.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price.
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
Of course, if you need to have access to more statistics, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Granby, for your NPO in Gaspé, for your transportation company in Montreal, for your hockey league in La Prairie, for your hotel in Joliette, for your restaurant in Quebec, for your business in Boucherville, for your company in Vancouver, for your SME in Trois-Rivières, for your car dealership in Nord-du-Québec, for your startup in Côte-des-Neiges, for your small town in Rosemont, for your store in Kirkland, for your shop in Halifax, for your thrift shop in Granby, for your shoe store in Saint-Laurent, for your clothing store in the Eastern Townships, for your electronics store in Outaouais, for your robotics store in Plessisville, for your eyewear store in Iqaluit, for your furniture store in Pierrefonds, for your construction company in Thetford Mines, for your hostel in Shawinigan, for your lodging in East-Broughton, for your camping in Yellowknife, for your outfitter in Shawinigan, for your printing house in Saint-Laurent, for your financial service company in Mont-Tremblant, for your organization in Toronto, for your nonprofit organization in Côte-des-Neiges, for your non profit organization in Gaspé, for your small business in Nord-du-Québec, for your insurance broker in Shawinigan, for your human ressources in Baie-Comeau, for your non profit in Vancouver, for your HR in Plateau-Mont-Royal, for your warehouse in Saint-Léonard, for your bed and breakfast in Sherbrooke, for your spa in La Prairie, for your brewery in Anjou, for your city in the Laurentians, for your town in Montérégie, for your microbrewery in Ottawa, for your association in Estrie, for your tourism association in Mont-Tremblant, for your regional tourism association in Trois-Rivières, for your RTA in Brossard, for your pub in Kirkland, for your bistro in Boucherville, for your salon in Halifax, for your hairdressing salon in Boucherville, for your beauty salon in Victoriaville, for your plumbing company in Tremblant, for your sugar shack in Lachine, for your agency in Québec Maritime, for your recruitment company in Hochelaga-Maisonneuve, for your headhunting company in the Magdalen Islands