Customer Relationship Manager to increase your productivity and profits
Effective management of business relationships
A Customer Relationship Manager, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used to manage different aspects of their operations.
Here are the main features of CRM software:
- Contact and account management;
- Sales management;
- Customer service;
- Marketing;
- Analytics and reporting.
Here are the main features of ERP software:
- Human resources management;
- Financial management;
- Inventory and procurement management;
- Production management;
- Purchasing management;
- Analytics and reporting.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager that help you increase your performances and make your employees be more productive.
Customer Management
The basis of a Customer Relationship Manager is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes is complicated, so we've built a Customer Relationship Manager to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes;
- Quotes for windows and doors;
- Quotes for a custom-built application;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management
In our personnalized Customer Relationship Manager, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees;
- The hourly rate of employees;
- The meetings and availabilities of employees;
- The expenses of employees;
- The tasks employees need to complete;
- The paychecks of employees;
- Etc.
If your employees have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management
Knowing exactly what products cost is crucial information a manager needs. Thanks to our Customer Relationship Manager, you'll be able to manage:
- Workforce costs;
- Raw material costs;
- Equipment costs and other expenses.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price.
Advanced Statistics
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in La Tuque, for your NPO in Black Lake, for your transportation company in Verdun, for your hockey league in Outaouais, for your hotel in Rosemont, for your restaurant in Saint-Jean-sur-Richelieu, for your business in Laval, for your company in Pointe-Claire, for your SME in Chaudière-Appalaches, for your car dealership in Lachenaie, for your startup in Vancouver, for your small town in Anjou, for your store in Saint-Hyacinthe, for your shop in Regina, for your thrift shop in East-Broughton, for your shoe store in Mauricie, for your clothing store in Sorel-Tracy, for your electronics store in Côte-des-Neiges, for your robotics store in Beauport, for your eyewear store in Rosemont, for your furniture store in Winnipeg, for your construction company in Saguenay, for your hostel in Côte-des-Neiges, for your lodging in Saint-Eustache, for your camping in Toronto, for your outfitter in Rivière-du-Loup, for your printing house in Candiac, for your financial service company in Chaudière-Appalaches, for your organization in Montérégie, for your nonprofit organization in Saint-Georges, for your non profit organization in Sherbrooke, for your small business in Chandler, for your insurance broker in Sainte-Thérèse, for your human ressources in Boucherville, for your non profit in Brossard, for your HR in Longueuil, for your warehouse in Rivière-du-Loup, for your bed and breakfast in the Eastern Townships, for your spa in Québec Maritime, for your brewery in Toronto, for your city in Mont-Tremblant, for your town in Saguenay, for your microbrewery in Black Lake, for your association in Repentigny, for your tourism association in Pointe-Claire, for your regional tourism association in the Eastern Townships, for your RTA in Abitibi-Témiscamingue, for your pub in Saint-Joseph-de-Beauce, for your bistro in Black Lake, for your salon in Sept-Îles, for your hairdressing salon in Magog, for your beauty salon in Chandler, for your plumbing company in Mont-Tremblant, for your sugar shack in Chaudière-Appalaches, for your agency in Chaudière-Appalaches, for your recruitment company in Regina, for your headhunting company in Outaouais, for your Clinic in Gatineau
- Customer Relationship Manager for your insurance company
- Customer Relationship Manager for your NPO
- Customer Relationship Manager for your transportation company
- Customer Relationship Manager for your hockey league
- Customer Relationship Manager for your hotel
- Customer Relationship Manager for your restaurant
- Customer Relationship Manager for your business
- Customer Relationship Manager for your company
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- Customer Relationship Manager for your car dealership
- Customer Relationship Manager for your startup
- Customer Relationship Manager for your small town
- Customer Relationship Manager for your store
- Customer Relationship Manager for your shop
- Customer Relationship Manager for your thrift shop
- Customer Relationship Manager for your shoe store
- Customer Relationship Manager for your clothing store
- Customer Relationship Manager for your electronics store
- Customer Relationship Manager for your robotics store
- Customer Relationship Manager for your eyewear store
- Customer Relationship Manager for your furniture store
- Customer Relationship Manager for your construction company
- Customer Relationship Manager for your hostel
- Customer Relationship Manager for your lodging
- Customer Relationship Manager for your camping
- Customer Relationship Manager for your outfitter
- Customer Relationship Manager for your printing house
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- Customer Relationship Manager for your organization
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- Customer Relationship Manager for your small business
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- Customer Relationship Manager for your HR
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- Customer Relationship Manager for your sugar shack
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- Customer Relationship Manager for your recruitment company
- Customer Relationship Manager for your headhunting company
- Customer Relationship Manager for your Clinic
- Customer Relationship Manager in Quebec City
- Customer Relationship Manager in Montreal
- Customer Relationship Manager in Sherbrooke
- Customer Relationship Manager in Victoriaville
- Customer Relationship Manager in Thetford Mines
- Customer Relationship Manager in Lévis
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- Customer Relationship Manager in North Montreal
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- Customer Relationship Manager in Plateau-Mont-Royal
- Customer Relationship Manager in Lachine
- Customer Relationship Manager in Lasalle
- Customer Relationship Manager in Pointe-Claire
- Customer Relationship Manager in Hochelaga-Maisonneuve
- Customer Relationship Manager in Rosemont
- Customer Relationship Manager in Nuns' Island
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- Customer Relationship Manager in Côte-des-Neiges
- Customer Relationship Manager in NDG
- Customer Relationship Manager in Dorval
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- Customer Relationship Manager in Pierrefonds
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- Customer Relationship Manager in Candiac
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- Customer Relationship Manager in Sorel-Tracy
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- Customer Relationship Manager in Magog
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- Customer Relationship Manager in Beauport
- Customer Relationship Manager in Montmagny
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- Customer Relationship Manager in Mirabel
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- Customer Relationship Manager in Robertsonville
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- Customer Relationship Manager in Quebec
- Customer Relationship Manager in Canada
- Customer Relationship Manager in Gaspé
- Customer Relationship Manager in Chandler
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- Customer Relationship Manager in the Eastern Townships
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- Customer Relationship Manager in Côte-Nord
- Customer Relationship Manager in the Laurentians
- Customer Relationship Manager in Mauricie
- Customer Relationship Manager in Centre-du-Québec
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- Customer Relationship Manager in Lac-Saint-Jean
- Customer Relationship Manager in Estrie
- Customer Relationship Manager in Outaouais
- Customer Relationship Manager in Abitibi-Témiscamingue
- Customer Relationship Manager in Nord-du-Québec
- Customer Relationship Manager in the Magdalen Islands
- Customer Relationship Manager in Chaudière-Appalaches
- Customer Relationship Manager in Québec Maritime
- Customer Relationship Manager in Lanaudière
- Customer Relationship Manager in Plessisville
- Customer Relationship Manager in Princeville
- Customer Relationship Manager in Toronto
- Customer Relationship Manager in Vancouver
- Customer Relationship Manager in Calgary
- Customer Relationship Manager in Edmonton
- Customer Relationship Manager in Regina
- Customer Relationship Manager in Fredericton
- Customer Relationship Manager in Charlottetown
- Customer Relationship Manager in Winnipeg
- Customer Relationship Manager in Halifax
- Customer Relationship Manager in Whitehorse
- Customer Relationship Manager in Iqaluit
- Customer Relationship Manager in Yellowknife
- Customer Relationship Manager in La Tuque
- Customer Relationship Manager in Saint-Joseph-de-Beauce
- Customer Relationship Manager in Sainte-Marie-de-Beauce
- Customer Relationship Manager in Scott
- Customer Relationship Manager in Vallée-Jonction
- Customer Relationship Manager in Notre-Dame-des-Pins
GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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