Customer Relationship Manager to increase your productivity and profits
Effective management of business relationships
A Customer Relationship Manager, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used to manage different aspects of their operations.
Here are the main features of CRM software:
- Contact and account management;
- Sales management;
- Customer service;
- Marketing;
- Analytics and reporting.
Here are the main features of ERP software:
- Human resources management;
- Financial management;
- Inventory and procurement management;
- Production management;
- Purchasing management;
- Analytics and reporting.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager that help you increase your performances and make your employees be more productive.
Customer Management
The basis of a Customer Relationship Manager is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes is complicated, so we've built a Customer Relationship Manager to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes;
- Quotes for windows and doors;
- Quotes for a custom-built application;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management
In our personnalized Customer Relationship Manager, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees;
- The hourly rate of employees;
- The meetings and availabilities of employees;
- The expenses of employees;
- The tasks employees need to complete;
- The paychecks of employees;
- Etc.
If your employees have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management
Knowing exactly what products cost is crucial information a manager needs. Thanks to our Customer Relationship Manager, you'll be able to manage:
- Workforce costs;
- Raw material costs;
- Equipment costs and other expenses.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price.
Advanced Statistics
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Winnipeg, for your NPO in Gaspé, for your transportation company in Baie-Comeau, for your hockey league in Brossard, for your hotel in Sherbrooke, for your restaurant in Centre-du-Québec, for your business in Beauport, for your company in Côte-Nord, for your SME in Lac-Saint-Jean, for your car dealership in the Eastern Townships, for your startup in Robertsonville, for your small town in Mascouche, for your store in Rivière-du-Loup, for your shop in Lachine, for your thrift shop in North Montreal, for your shoe store in Notre-Dame-des-Pins, for your clothing store in Hochelaga-Maisonneuve, for your electronics store in Halifax, for your robotics store in the Laurentians, for your eyewear store in Saint-Jean-sur-Richelieu, for your furniture store in Ottawa, for your construction company in Joliette, for your hostel in Fredericton, for your lodging in Boucherville, for your camping in Laval, for your outfitter in Magog, for your printing house in Magog, for your financial service company in Black Lake, for your organization in Magog, for your nonprofit organization in Shawinigan, for your non profit organization in Chateauguay, for your small business in Lévis, for your insurance broker in Sept-Îles, for your human ressources in Boucherville, for your non profit in Tremblant, for your HR in Halifax, for your warehouse in Black Lake, for your bed and breakfast in Candiac, for your spa in Repentigny, for your brewery in Halifax, for your city in Québec Maritime, for your town in Scott, for your microbrewery in Lac-Saint-Jean, for your association in NDG, for your tourism association in Boisbriand, for your regional tourism association in Trois-Pistoles, for your RTA in Mauricie, for your pub in Quebec City, for your bistro in Sept-Îles, for your salon in Canada, for your hairdressing salon in Repentigny, for your beauty salon in Victoriaville, for your plumbing company in Bromont, for your sugar shack in Princeville, for your agency in Joliette, for your recruitment company in Laval, for your headhunting company in Saint-Joseph-de-Beauce, for your Clinic in Saint-Eustache
- Customer Relationship Manager for your insurance company
- Customer Relationship Manager for your NPO
- Customer Relationship Manager for your transportation company
- Customer Relationship Manager for your hockey league
- Customer Relationship Manager for your hotel
- Customer Relationship Manager for your restaurant
- Customer Relationship Manager for your business
- Customer Relationship Manager for your company
- Customer Relationship Manager for your SME
- Customer Relationship Manager for your car dealership
- Customer Relationship Manager for your startup
- Customer Relationship Manager for your small town
- Customer Relationship Manager for your store
- Customer Relationship Manager for your shop
- Customer Relationship Manager for your thrift shop
- Customer Relationship Manager for your shoe store
- Customer Relationship Manager for your clothing store
- Customer Relationship Manager for your electronics store
- Customer Relationship Manager for your robotics store
- Customer Relationship Manager for your eyewear store
- Customer Relationship Manager for your furniture store
- Customer Relationship Manager for your construction company
- Customer Relationship Manager for your hostel
- Customer Relationship Manager for your lodging
- Customer Relationship Manager for your camping
- Customer Relationship Manager for your outfitter
- Customer Relationship Manager for your printing house
- Customer Relationship Manager for your financial service company
- Customer Relationship Manager for your organization
- Customer Relationship Manager for your nonprofit organization
- Customer Relationship Manager for your non profit organization
- Customer Relationship Manager non profit organization Quebec City
- Customer Relationship Manager non profit organization Montreal
- Customer Relationship Manager non profit organization Sherbrooke
- Customer Relationship Manager non profit organization Victoriaville
- Customer Relationship Manager non profit organization Thetford Mines
- Customer Relationship Manager for your small business
- Customer Relationship Manager for your insurance broker
- Customer Relationship Manager for your human ressources
- Customer Relationship Manager for your non profit
- Customer Relationship Manager for your HR
- Customer Relationship Manager for your warehouse
- Customer Relationship Manager for your bed and breakfast
- Customer Relationship Manager for your spa
- Customer Relationship Manager for your brewery
- Customer Relationship Manager for your city
- Customer Relationship Manager for your town
- Customer Relationship Manager for your microbrewery
- Customer Relationship Manager for your association
- Customer Relationship Manager for your tourism association
- Customer Relationship Manager for your regional tourism association
- Customer Relationship Manager for your RTA
- Customer Relationship Manager for your pub
- Customer Relationship Manager for your bistro
- Customer Relationship Manager for your salon
- Customer Relationship Manager for your hairdressing salon
- Customer Relationship Manager for your beauty salon
- Customer Relationship Manager for your plumbing company
- Customer Relationship Manager for your sugar shack
- Customer Relationship Manager for your agency
- Customer Relationship Manager for your recruitment company
- Customer Relationship Manager for your headhunting company
- Customer Relationship Manager for your Clinic
- Customer Relationship Manager in Quebec City
- Customer Relationship Manager in Montreal
- Customer Relationship Manager in Sherbrooke
- Customer Relationship Manager in Victoriaville
- Customer Relationship Manager in Thetford Mines
- Customer Relationship Manager in Lévis
- Customer Relationship Manager in Saguenay
- Customer Relationship Manager in Chicoutimi
- Customer Relationship Manager in Rimouski
- Customer Relationship Manager in the South Shore
- Customer Relationship Manager in Rivière-du-Loup
- Customer Relationship Manager in Brossard
- Customer Relationship Manager in Longueuil
- Customer Relationship Manager in Gatineau
- Customer Relationship Manager in Ottawa
- Customer Relationship Manager in Sept-Îles
- Customer Relationship Manager in Baie-Comeau
- Customer Relationship Manager in Trois-Pistoles
- Customer Relationship Manager in Trois-Rivières
- Customer Relationship Manager in Terrebonne
- Customer Relationship Manager in Saint-Jean-sur-Richelieu
- Customer Relationship Manager in Repentigny
- Customer Relationship Manager in Drummondville
- Customer Relationship Manager in Granby
- Customer Relationship Manager in Shawinigan
- Customer Relationship Manager in Bromont
- Customer Relationship Manager in Mont-Tremblant
- Customer Relationship Manager in Tremblant
- Customer Relationship Manager in Chambly
- Customer Relationship Manager in La Prairie
- Customer Relationship Manager in Saint-Georges
- Customer Relationship Manager in North Montreal
- Customer Relationship Manager in Saint-Léonard
- Customer Relationship Manager in Anjou
- Customer Relationship Manager in Saint-Laurent
- Customer Relationship Manager in Plateau-Mont-Royal
- Customer Relationship Manager in Lachine
- Customer Relationship Manager in Lasalle
- Customer Relationship Manager in Pointe-Claire
- Customer Relationship Manager in Hochelaga-Maisonneuve
- Customer Relationship Manager in Rosemont
- Customer Relationship Manager in Nuns' Island
- Customer Relationship Manager in Verdun
- Customer Relationship Manager in Côte-des-Neiges
- Customer Relationship Manager in NDG
- Customer Relationship Manager in Dorval
- Customer Relationship Manager in Kirkland
- Customer Relationship Manager in Pierrefonds
- Customer Relationship Manager in Saint-Hubert
- Customer Relationship Manager in Chateauguay
- Customer Relationship Manager in Candiac
- Customer Relationship Manager in Boucherville
- Customer Relationship Manager in Sorel-Tracy
- Customer Relationship Manager in Saint-Hyacinthe
- Customer Relationship Manager in Magog
- Customer Relationship Manager in Beauceville
- Customer Relationship Manager in Beauport
- Customer Relationship Manager in Montmagny
- Customer Relationship Manager in Laval
- Customer Relationship Manager in Mirabel
- Customer Relationship Manager in Boisbriand
- Customer Relationship Manager in Mascouche
- Customer Relationship Manager in Lachenaie
- Customer Relationship Manager in Sainte-Thérèse
- Customer Relationship Manager in Saint-Eustache
- Customer Relationship Manager in Napierville
- Customer Relationship Manager in Saint-Jérôme
- Customer Relationship Manager in Joliette
- Customer Relationship Manager in Black Lake
- Customer Relationship Manager in Robertsonville
- Customer Relationship Manager in East-Broughton
- Customer Relationship Manager in Quebec
- Customer Relationship Manager in Canada
- Customer Relationship Manager in Gaspé
- Customer Relationship Manager in Chandler
- Customer Relationship Manager in Gaspésie
- Customer Relationship Manager in Montérégie
- Customer Relationship Manager in the Eastern Townships
- Customer Relationship Manager in Bas-Saint-Laurent
- Customer Relationship Manager in Côte-Nord
- Customer Relationship Manager in the Laurentians
- Customer Relationship Manager in Mauricie
- Customer Relationship Manager in Centre-du-Québec
- Customer Relationship Manager in Saguenay-Lac-Saint-Jean
- Customer Relationship Manager in Lac-Saint-Jean
- Customer Relationship Manager in Estrie
- Customer Relationship Manager in Outaouais
- Customer Relationship Manager in Abitibi-Témiscamingue
- Customer Relationship Manager in Nord-du-Québec
- Customer Relationship Manager in the Magdalen Islands
- Customer Relationship Manager in Chaudière-Appalaches
- Customer Relationship Manager in Québec Maritime
- Customer Relationship Manager in Lanaudière
- Customer Relationship Manager in Plessisville
- Customer Relationship Manager in Princeville
- Customer Relationship Manager in Toronto
- Customer Relationship Manager in Vancouver
- Customer Relationship Manager in Calgary
- Customer Relationship Manager in Edmonton
- Customer Relationship Manager in Regina
- Customer Relationship Manager in Fredericton
- Customer Relationship Manager in Charlottetown
- Customer Relationship Manager in Winnipeg
- Customer Relationship Manager in Halifax
- Customer Relationship Manager in Whitehorse
- Customer Relationship Manager in Iqaluit
- Customer Relationship Manager in Yellowknife
- Customer Relationship Manager in La Tuque
- Customer Relationship Manager in Saint-Joseph-de-Beauce
- Customer Relationship Manager in Sainte-Marie-de-Beauce
- Customer Relationship Manager in Scott
- Customer Relationship Manager in Vallée-Jonction
- Customer Relationship Manager in Notre-Dame-des-Pins
GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
Follow us
Subscribe to
Numérique.ca's newsletter
Subscribe