Customer Relationship Management Software to increase your productivity and profits
Effective management of business relationships
A Customer Relationship Management Software, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used to manage different aspects of their operations.
Here are the main features of CRM software:
- Contact and account management;
- Sales management;
- Customer service;
- Marketing;
- Analytics and reporting.
Here are the main features of ERP software:
- Human resources management;
- Financial management;
- Inventory and procurement management;
- Production management;
- Purchasing management;
- Analytics and reporting.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Management Software that help you increase your performances and make your employees be more productive.
Customer Management
The basis of a Customer Relationship Management Software is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Management Software, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes is complicated, so we've built a Customer Relationship Management Software to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes;
- Quotes for windows and doors;
- Quotes for a custom-built application;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management
In our personnalized Customer Relationship Management Software, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees;
- The hourly rate of employees;
- The meetings and availabilities of employees;
- The expenses of employees;
- The tasks employees need to complete;
- The paychecks of employees;
- Etc.
If your employees have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management
Knowing exactly what products cost is crucial information a manager needs. Thanks to our Customer Relationship Management Software, you'll be able to manage:
- Workforce costs;
- Raw material costs;
- Equipment costs and other expenses.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price.
Advanced Statistics
Advanced systems like our Customer Relationship Management Software offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Kirkland, for your NPO in Québec Maritime, for your transportation company in Saint-Léonard, for your hockey league in La Prairie, for your hotel in Sainte-Marie-de-Beauce, for your restaurant in Sept-Îles, for your business in Napierville, for your company in Saint-Hubert, for your SME in Hochelaga-Maisonneuve, for your car dealership in the Magdalen Islands, for your startup in Lachine, for your small town in Pierrefonds, for your store in Granby, for your shop in Regina, for your thrift shop in Vancouver, for your shoe store in Sainte-Marie-de-Beauce, for your clothing store in Sorel-Tracy, for your electronics store in Baie-Comeau, for your robotics store in Côte-Nord, for your eyewear store in Côte-Nord, for your furniture store in Drummondville, for your construction company in Saint-Hubert, for your hostel in Mirabel, for your lodging in Winnipeg, for your camping in Edmonton, for your outfitter in Trois-Rivières, for your printing house in Black Lake, for your financial service company in Verdun, for your organization in North Montreal, for your nonprofit organization in Kirkland, for your non profit organization in Nord-du-Québec, for your small business in Saint-Laurent, for your insurance broker in Candiac, for your human ressources in East-Broughton, for your non profit in Chicoutimi, for your HR in NDG, for your warehouse in Brossard, for your bed and breakfast in Trois-Rivières, for your spa in Plessisville, for your brewery in Ottawa, for your city in Laval, for your town in Pointe-Claire, for your microbrewery in Charlottetown, for your association in Whitehorse, for your tourism association in Sorel-Tracy, for your regional tourism association in Boucherville, for your RTA in Sept-Îles, for your pub in Lévis, for your bistro in Whitehorse, for your salon in Lac-Saint-Jean, for your hairdressing salon in Robertsonville, for your beauty salon in the Eastern Townships, for your plumbing company in Shawinigan, for your sugar shack in Gatineau, for your agency in Hochelaga-Maisonneuve, for your recruitment company in Anjou, for your headhunting company in Abitibi-Témiscamingue, for your Clinic in Lasalle
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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