Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM that help you increase your performances and make your employees be more productive.
The basis of a CRM is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes is complicated, so we've built a CRM to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for windows and doors;
- Quotes for a custom-built application;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
In our personnalized CRM, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees;
- The hourly rate of employees;
- The meetings and availabilities of employees;
- The expenses of employees;
- The tasks employees need to complete;
- The paychecks of employees;
If your employees have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management
Knowing exactly what products cost is crucial information a manager needs. Thanks to our CRM, you'll be able to manage:
- Workforce costs;
- Raw material costs;
- Equipment costs and other expenses.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price.
Advanced systems like our CRM offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
Of course, if you need to have access to more statistics, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Whitehorse, for your NPO in Lanaudière, for your transportation company in Anjou, for your hockey league in Brossard, for your hotel in Lanaudière, for your restaurant in Halifax, for your business in Sainte-Thérèse, for your company in Mauricie, for your SME in Robertsonville, for your car dealership in Saint-Léonard, for your startup in Thetford Mines, for your small town in Robertsonville, for your store in Lachine, for your shop in Candiac, for your thrift shop in Kirkland, for your shoe store in Gaspé, for your clothing store in Vancouver, for your electronics store in Iqaluit, for your robotics store in Chambly, for your eyewear store in Gaspé, for your furniture store in Halifax, for your construction company in Lachenaie, for your hostel in North Montreal, for your lodging in Winnipeg, for your camping in Tremblant, for your outfitter in Mirabel, for your printing house in Terrebonne, for your financial service company in Lachenaie, for your organization in Lac-Saint-Jean, for your nonprofit organization in Charlottetown, for your non profit organization in Yellowknife, for your small business in Tremblant, for your insurance broker in Quebec City, for your human ressources in Gaspé, for your non profit in the South Shore, for your HR in Plessisville, for your warehouse in Toronto, for your bed and breakfast in Magog, for your spa in Nuns' Island, for your brewery in Saguenay, for your city in Kirkland, for your town in Montérégie, for your microbrewery in Winnipeg, for your association in Saint-Jean-sur-Richelieu, for your tourism association in Lanaudière, for your regional tourism association in Regina, for your RTA in the Eastern Townships, for your pub in Lac-Saint-Jean, for your bistro in Longueuil, for your salon in Kirkland, for your hairdressing salon in Iqaluit, for your beauty salon in Lasalle, for your plumbing company in Hochelaga-Maisonneuve, for your sugar shack in Lachenaie, for your agency in Boucherville, for your recruitment company in the South Shore, for your headhunting company in Saint-Hyacinthe