CRM and ERP Software for your SME to increase your productivity and profits
Effective management of business relationships for your SME
A CRM and ERP Software for your SME, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your SME to manage different aspects of their operations.
Here are the main features of CRM software for your SME:
- Contact and account management for your SME;
- Sales management for your SME;
- Customer service for your SME;
- Marketing for your SME;
- Analytics and reporting for your SME.
Here are the main features of ERP software for your SME:
- Human resources management for your SME;
- Financial management for your SME;
- Inventory and procurement management for your SME;
- Production management for your SME;
- Purchasing management for your SME;
- Analytics and reporting for your SME.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM and ERP Software for your SME that help you increase your performances and make your employees be more productive.
Customer Management for your SME
The basis of a CRM and ERP Software for your SME is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM and ERP Software for your SME, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your SME
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your SME is complicated, so we've built a CRM and ERP Software for your SME to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your SME;
- Quotes for windows and doors;
- Quotes for a custom-built application for your SME;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your SME
In our personnalized CRM and ERP Software for your SME, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your SME;
- The hourly rate of employees for your SME;
- The meetings and availabilities of employees for your SME;
- The expenses of employees for your SME;
- The tasks employees for your SME need to complete;
- The paychecks of employees for your SME;
- Etc.
If your employees for your SME have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your SME
Knowing exactly what products for your SME cost is crucial information a manager for your SME needs. Thanks to our CRM and ERP Software for your SME, you'll be able to manage:
- Workforce costs for your SME;
- Raw material costs for your SME;
- Equipment costs and other expenses for your SME.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your SME.
Advanced Statistics for your SME
Advanced systems like our CRM and ERP Software offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your SME, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Saint-Léonard, for your NPO in Gaspé, for your transportation company in Gaspésie, for your hockey league in Nord-du-Québec, for your hotel in Edmonton, for your restaurant in Gatineau, for your business in Beauport, for your company in Gaspésie, for your SME in Outaouais, for your car dealership in Rimouski, for your startup in Shawinigan, for your small town in Whitehorse, for your store in La Tuque, for your shop in Gaspésie, for your thrift shop in Trois-Rivières, for your shoe store in Magog, for your clothing store in Saint-Jérôme, for your electronics store in Sorel-Tracy, for your robotics store in Notre-Dame-des-Pins, for your eyewear store in Gaspé, for your furniture store in Lévis, for your construction company in Ottawa, for your hostel in Bromont, for your lodging in Boisbriand, for your camping in Nuns' Island, for your outfitter in Rimouski, for your printing house in Thetford Mines, for your financial service company in Estrie, for your organization in Nuns' Island, for your nonprofit organization in Mont-Tremblant, for your non profit organization in Outaouais, for your small business in Princeville, for your insurance broker in Saint-Eustache, for your human ressources in Vallée-Jonction, for your non profit in Quebec, for your HR in Chandler, for your warehouse in Outaouais, for your bed and breakfast in Bas-Saint-Laurent, for your spa in Gatineau, for your brewery in Chandler, for your city in Centre-du-Québec, for your town in Lachine, for your microbrewery in Nuns' Island, for your association in Fredericton, for your tourism association in Magog, for your regional tourism association in Saint-Laurent, for your RTA in Saint-Hubert, for your pub in Repentigny, for your bistro in Robertsonville, for your salon in Montreal, for your hairdressing salon in Mascouche, for your beauty salon in Canada, for your plumbing company in Lévis, for your sugar shack in La Tuque, for your agency in Rosemont, for your recruitment company in Repentigny, for your headhunting company in Tremblant, for your Clinic in Plateau-Mont-Royal
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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