CRM and ERP Software for your SME to increase your productivity and profits
Effective management of business relationships for your SME
A CRM and ERP Software for your SME, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your SME to manage different aspects of their operations.
Here are the main features of CRM software for your SME:
- Contact and account management for your SME;
- Sales management for your SME;
- Customer service for your SME;
- Marketing for your SME;
- Analytics and reporting for your SME.
Here are the main features of ERP software for your SME:
- Human resources management for your SME;
- Financial management for your SME;
- Inventory and procurement management for your SME;
- Production management for your SME;
- Purchasing management for your SME;
- Analytics and reporting for your SME.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM and ERP Software for your SME that help you increase your performances and make your employees be more productive.
Customer Management for your SME
The basis of a CRM and ERP Software for your SME is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM and ERP Software for your SME, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your SME
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your SME is complicated, so we've built a CRM and ERP Software for your SME to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your SME;
- Quotes for windows and doors;
- Quotes for a custom-built application for your SME;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your SME
In our personnalized CRM and ERP Software for your SME, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your SME;
- The hourly rate of employees for your SME;
- The meetings and availabilities of employees for your SME;
- The expenses of employees for your SME;
- The tasks employees for your SME need to complete;
- The paychecks of employees for your SME;
- Etc.
If your employees for your SME have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your SME
Knowing exactly what products for your SME cost is crucial information a manager for your SME needs. Thanks to our CRM and ERP Software for your SME, you'll be able to manage:
- Workforce costs for your SME;
- Raw material costs for your SME;
- Equipment costs and other expenses for your SME.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your SME.
Advanced Statistics for your SME
Advanced systems like our CRM and ERP Software offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your SME, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Princeville, for your NPO in Plessisville, for your transportation company in NDG, for your hockey league in Pointe-Claire, for your hotel in Halifax, for your restaurant in Whitehorse, for your business in Chateauguay, for your company in Scott, for your SME in Chateauguay, for your car dealership in Saint-Hubert, for your startup in Vancouver, for your small town in Nuns' Island, for your store in Trois-Rivières, for your shop in Chaudière-Appalaches, for your thrift shop in Sainte-Marie-de-Beauce, for your shoe store in Anjou, for your clothing store in Halifax, for your electronics store in Côte-des-Neiges, for your robotics store in Drummondville, for your eyewear store in Lasalle, for your furniture store in Sainte-Marie-de-Beauce, for your construction company in Outaouais, for your hostel in Notre-Dame-des-Pins, for your lodging in Lachine, for your camping in Saint-Jérôme, for your outfitter in Vallée-Jonction, for your printing house in Canada, for your financial service company in Granby, for your organization in Chambly, for your nonprofit organization in Drummondville, for your non profit organization in Drummondville, for your small business in Granby, for your insurance broker in Côte-Nord, for your human ressources in Centre-du-Québec, for your non profit in Quebec City, for your HR in East-Broughton, for your warehouse in Notre-Dame-des-Pins, for your bed and breakfast in Charlottetown, for your spa in Nord-du-Québec, for your brewery in Scott, for your city in Saint-Jérôme, for your town in Beauceville, for your microbrewery in Bas-Saint-Laurent, for your association in Gaspé, for your tourism association in Drummondville, for your regional tourism association in Mirabel, for your RTA in Toronto, for your pub in Brossard, for your bistro in East-Broughton, for your salon in Granby, for your hairdressing salon in Terrebonne, for your beauty salon in Bas-Saint-Laurent, for your plumbing company in Abitibi-Témiscamingue, for your sugar shack in Tremblant, for your agency in Pierrefonds, for your recruitment company in Kirkland, for your headhunting company in Toronto, for your Clinic in Joliette
- CRM and ERP Software for your insurance company
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- CRM and ERP Software in Scott
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- CRM and ERP Software in Notre-Dame-des-Pins
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Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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