Here's a perfect example of a hotel that knows perfectly how to manage it's reputation online.

Monday, May 11, 2015

Here's a perfect example on how to manage a criss on social networks.

A high-end hotel in Spain was being blasted on Facebook by a canadian for supposedly exagerated rates. Right in the middle of the conversation online, the hotel replied perfectly and professionally with all the details, totally dismissing the crisis LIVE.

Really, hats off to the Vistabella Hotel for their online reputation management. Lots of hotels should take example on how they managed that crisis.

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