Customer Relationship Manager for your SME in Ottawa to increase your productivity and profits

Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your SME in Ottawa that help you increase your performances and make your employees in Ottawa be more productive. 

Customer Management for your SME in Ottawa

The basis of a Customer Relationship Manager for your SME in Ottawa is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):  

• All the follow-ups;
• Every order, past, current and future;
• The customer's complete profile (including which products interest him the most).

With our Customer Relationship Manager for your SME in Ottawa, you'll be able to understand your relationship with each client and determine exactly what his needs are.

Quotes and Purchase Orders Management for your SME in Ottawa

More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your SME in Ottawa is complicated, so we've built a Customer Relationship Manager for your SME in Ottawa to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business: 

• Quotes for your SME in Ottawa;
• Quotes for windows and doors in Ottawa;
• Quotes for a custom-built application for your SME in Ottawa;
• Quotes for the purchase of a house in Ottawa;

Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.

Employee Management for your SME in Ottawa

In our personnalized Customer Relationship Manager for your SME in Ottawa, you'll have the option to manage all your employees in Ottawa in a single place. That means you'll have access to all the tools required to manage: 

• The general information of employees for your SME in Ottawa;
• The hourly rate of employees for your SME in Ottawa;
• The meetings and availabilities of employees for your SME in Ottawa;
• The expenses of employees for your SME in Ottawa;
• The tasks employees for your SME in Ottawa need to complete;
• The paychecks of employees for your SME in Ottawa;
• Etc.

If your employees for your SME in Ottawa have special conditions you need to manage, we're able to custom build all the tools you need to manage them. 

Production Costs Management for your SME in Ottawa

Knowing exactly what products for your SME in Ottawa cost is crucial information a manager for your SME in Ottawa needs. Thanks to our Customer Relationship Manager for your SME in Ottawa, you'll be able to manage: 

• Workforce costs for your SME in Ottawa;
• Raw material costs for your SME in Ottawa;
• Equipment costs and other expenses for your SME in Ottawa.

By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your SME in Ottawa. 

Advanced Statistics for your SME in Ottawa

Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have: 

• Annual Revenue by Company;
• Monthly Revenue;
• Revenue / Expenses per day;
• Annual Employee Performance Increase;
• Monthly Employee Performance Report;
• Project Profitability;
• Etc.

Of course, if you need to have access to more statistics for your SME in Ottawa, we're able to give you whatever type of stats you need, quickly. 

It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter. 

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