Customer Relationship Manager for your SME to increase your productivity and profits

Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your SME that help you increase your performances and make your employees be more productive. 

Customer Management for your SME

The basis of a Customer Relationship Manager for your SME is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):  

• All the follow-ups;
• Every order, past, current and future;
• The customer's complete profile (including which products interest him the most).

With our Customer Relationship Manager for your SME, you'll be able to understand your relationship with each client and determine exactly what his needs are.

Quotes and Purchase Orders Management for your SME

More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your SME is complicated, so we've built a Customer Relationship Manager for your SME to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business: 

• Quotes for your SME;
• Quotes for windows and doors;
• Quotes for a custom-built application for your SME;
• Quotes for the purchase of a house;

Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.

Employee Management for your SME

In our personnalized Customer Relationship Manager for your SME, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage: 

• The general information of employees for your SME;
• The hourly rate of employees for your SME;
• The meetings and availabilities of employees for your SME;
• The expenses of employees for your SME;
• The tasks employees for your SME need to complete;
• The paychecks of employees for your SME;
• Etc.

If your employees for your SME have special conditions you need to manage, we're able to custom build all the tools you need to manage them. 

Production Costs Management for your SME

Knowing exactly what products for your SME cost is crucial information a manager for your SME needs. Thanks to our Customer Relationship Manager for your SME, you'll be able to manage: 

• Workforce costs for your SME;
• Raw material costs for your SME;
• Equipment costs and other expenses for your SME.

By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your SME. 

Advanced Statistics for your SME

Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have: 

• Annual Revenue by Company;
• Monthly Revenue;
• Revenue / Expenses per day;
• Annual Employee Performance Increase;
• Monthly Employee Performance Report;
• Project Profitability;
• Etc.

Of course, if you need to have access to more statistics for your SME, we're able to give you whatever type of stats you need, quickly. 

It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter. 

It's the perfect system for your insurance company in Beauceville, for your NPO in Centre-du-Québec, for your transportation company in Brossard, for your hockey league in Longueuil, for your hotel in Fredericton, for your restaurant in Chaudière-Appalaches, for your business in Yellowknife, for your company in Halifax, for your SME in Trois-Pistoles, for your car dealership in Sept-Îles, for your startup in Thetford Mines, for your small town in Sherbrooke, for your store in Gatineau, for your shop in Mirabel, for your thrift shop in Robertsonville, for your shoe store in Longueuil, for your clothing store in Bromont, for your electronics store in Lac-Saint-Jean, for your robotics store in Pointe-Claire, for your eyewear store in Sept-Îles, for your furniture store in Baie-Comeau, for your construction company in Quebec, for your hostel in Notre-Dame-des-Pins, for your lodging in Quebec, for your camping in La Prairie, for your outfitter in Princeville, for your printing house in Pierrefonds, for your financial service company in Toronto, for your organization in Saint-Hyacinthe, for your nonprofit organization in Saint-Georges, for your non profit organization in Mascouche, for your small business in Repentigny, for your insurance broker in Chateauguay, for your human ressources in the Laurentians, for your non profit in Ottawa, for your HR in Chambly, for your warehouse in Chaudière-Appalaches, for your bed and breakfast in Montmagny, for your spa in Anjou, for your brewery in Verdun, for your city in Lasalle, for your town in Edmonton, for your microbrewery in Sainte-Marie-de-Beauce, for your association in La Prairie, for your tourism association in Lachenaie, for your regional tourism association in Iqaluit, for your RTA in Abitibi-Témiscamingue, for your pub in Shawinigan, for your bistro in Ottawa, for your salon in Beauceville, for your hairdressing salon in Sherbrooke, for your beauty salon in La Prairie, for your plumbing company in East-Broughton, for your sugar shack in Trois-Rivières, for your agency in Repentigny, for your recruitment company in Gaspé, for your headhunting company in the Magdalen Islands, for your Clinic in NDG

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