Customer Relationship Manager for your SME to increase your productivity and profits

Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your SME that help you increase your performances and make your employees be more productive. 

Customer Management for your SME

The basis of a Customer Relationship Manager for your SME is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):  

• All the follow-ups;
• Every order, past, current and future;
• The customer's complete profile (including which products interest him the most).

With our Customer Relationship Manager for your SME, you'll be able to understand your relationship with each client and determine exactly what his needs are.

Quotes and Purchase Orders Management for your SME

More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your SME is complicated, so we've built a Customer Relationship Manager for your SME to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business: 

• Quotes for your SME;
• Quotes for windows and doors;
• Quotes for a custom-built application for your SME;
• Quotes for the purchase of a house;

Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.

Employee Management for your SME

In our personnalized Customer Relationship Manager for your SME, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage: 

• The general information of employees for your SME;
• The hourly rate of employees for your SME;
• The meetings and availabilities of employees for your SME;
• The expenses of employees for your SME;
• The tasks employees for your SME need to complete;
• The paychecks of employees for your SME;
• Etc.

If your employees for your SME have special conditions you need to manage, we're able to custom build all the tools you need to manage them. 

Production Costs Management for your SME

Knowing exactly what products for your SME cost is crucial information a manager for your SME needs. Thanks to our Customer Relationship Manager for your SME, you'll be able to manage: 

• Workforce costs for your SME;
• Raw material costs for your SME;
• Equipment costs and other expenses for your SME.

By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your SME. 

Advanced Statistics for your SME

Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have: 

• Annual Revenue by Company;
• Monthly Revenue;
• Revenue / Expenses per day;
• Annual Employee Performance Increase;
• Monthly Employee Performance Report;
• Project Profitability;
• Etc.

Of course, if you need to have access to more statistics for your SME, we're able to give you whatever type of stats you need, quickly. 

It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter. 

It's the perfect system for your insurance company in Saguenay, for your NPO in Mirabel, for your transportation company in La Prairie, for your hockey league in Trois-Pistoles, for your hotel in Rimouski, for your restaurant in the Eastern Townships, for your business in the Laurentians, for your company in Montreal, for your SME in Brossard, for your car dealership in Trois-Pistoles, for your startup in Saint-Georges, for your small town in Baie-Comeau, for your store in Québec Maritime, for your shop in Gatineau, for your thrift shop in Chambly, for your shoe store in Abitibi-Témiscamingue, for your clothing store in Pierrefonds, for your electronics store in Boucherville, for your robotics store in the South Shore, for your eyewear store in Longueuil, for your furniture store in Lanaudière, for your construction company in Lac-Saint-Jean, for your hostel in North Montreal, for your lodging in Brossard, for your camping in Canada, for your outfitter in Estrie, for your printing house in Winnipeg, for your financial service company in Montmagny, for your organization in Sept-Îles, for your nonprofit organization in Edmonton, for your non profit organization in Saguenay, for your small business in Yellowknife, for your insurance broker in Yellowknife, for your human ressources in Sainte-Thérèse, for your non profit in Lac-Saint-Jean, for your HR in Fredericton, for your warehouse in Terrebonne, for your bed and breakfast in Saguenay-Lac-Saint-Jean, for your spa in Candiac, for your brewery in Robertsonville, for your city in Drummondville, for your town in Kirkland, for your microbrewery in Sherbrooke, for your association in Saint-Eustache, for your tourism association in Drummondville, for your regional tourism association in Drummondville, for your RTA in Lachine, for your pub in Terrebonne, for your bistro in Saguenay-Lac-Saint-Jean, for your salon in the Laurentians, for your hairdressing salon in Trois-Pistoles, for your beauty salon in East-Broughton, for your plumbing company in Baie-Comeau, for your sugar shack in Yellowknife, for your agency in Lac-Saint-Jean, for your recruitment company in North Montreal, for your headhunting company in Calgary, for your Clinic in NDG

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