Customer Relationship Manager for your SME to increase your productivity and profits

Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your SME that help you increase your performances and make your employees be more productive. 

Customer Management for your SME

The basis of a Customer Relationship Manager for your SME is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):  

• All the follow-ups;
• Every order, past, current and future;
• The customer's complete profile (including which products interest him the most).

With our Customer Relationship Manager for your SME, you'll be able to understand your relationship with each client and determine exactly what his needs are.

Quotes and Purchase Orders Management for your SME

More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your SME is complicated, so we've built a Customer Relationship Manager for your SME to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business: 

• Quotes for your SME;
• Quotes for windows and doors;
• Quotes for a custom-built application for your SME;
• Quotes for the purchase of a house;

Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.

Employee Management for your SME

In our personnalized Customer Relationship Manager for your SME, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage: 

• The general information of employees for your SME;
• The hourly rate of employees for your SME;
• The meetings and availabilities of employees for your SME;
• The expenses of employees for your SME;
• The tasks employees for your SME need to complete;
• The paychecks of employees for your SME;
• Etc.

If your employees for your SME have special conditions you need to manage, we're able to custom build all the tools you need to manage them. 

Production Costs Management for your SME

Knowing exactly what products for your SME cost is crucial information a manager for your SME needs. Thanks to our Customer Relationship Manager for your SME, you'll be able to manage: 

• Workforce costs for your SME;
• Raw material costs for your SME;
• Equipment costs and other expenses for your SME.

By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your SME. 

Advanced Statistics for your SME

Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have: 

• Annual Revenue by Company;
• Monthly Revenue;
• Revenue / Expenses per day;
• Annual Employee Performance Increase;
• Monthly Employee Performance Report;
• Project Profitability;
• Etc.

Of course, if you need to have access to more statistics for your SME, we're able to give you whatever type of stats you need, quickly. 

It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter. 

It's the perfect system for your insurance company in Joliette, for your NPO in Saint-Laurent, for your transportation company in Vallée-Jonction, for your hockey league in Edmonton, for your hotel in Estrie, for your restaurant in Shawinigan, for your business in Chicoutimi, for your company in the Magdalen Islands, for your SME in the Magdalen Islands, for your car dealership in Saint-Laurent, for your startup in NDG, for your small town in Rosemont, for your store in Quebec City, for your shop in Anjou, for your thrift shop in Chaudière-Appalaches, for your shoe store in Lachenaie, for your clothing store in Gaspé, for your electronics store in Montmagny, for your robotics store in Trois-Pistoles, for your eyewear store in Centre-du-Québec, for your furniture store in Lachine, for your construction company in Boisbriand, for your hostel in Princeville, for your lodging in Gaspésie, for your camping in Pierrefonds, for your outfitter in Abitibi-Témiscamingue, for your printing house in Laval, for your financial service company in North Montreal, for your organization in North Montreal, for your nonprofit organization in Hochelaga-Maisonneuve, for your non profit organization in Nuns' Island, for your small business in Côte-Nord, for your insurance broker in NDG, for your human ressources in Mascouche, for your non profit in Estrie, for your HR in Bas-Saint-Laurent, for your warehouse in Edmonton, for your bed and breakfast in Québec Maritime, for your spa in Baie-Comeau, for your brewery in Sainte-Thérèse, for your city in Côte-des-Neiges, for your town in Trois-Rivières, for your microbrewery in Dorval, for your association in Centre-du-Québec, for your tourism association in Bas-Saint-Laurent, for your regional tourism association in Rosemont, for your RTA in Hochelaga-Maisonneuve, for your pub in Montérégie, for your bistro in the South Shore, for your salon in Anjou, for your hairdressing salon in Pierrefonds, for your beauty salon in Saint-Laurent, for your plumbing company in Mauricie, for your sugar shack in Outaouais, for your agency in Sherbrooke, for your recruitment company in Lasalle, for your headhunting company in Sept-Îles, for your Clinic in Notre-Dame-des-Pins

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