Customer Relationship Manager for your SME to increase your productivity and profits

Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your SME that help you increase your performances and make your employees be more productive. 

Customer Management for your SME

The basis of a Customer Relationship Manager for your SME is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):  

• All the follow-ups;
• Every order, past, current and future;
• The customer's complete profile (including which products interest him the most).

With our Customer Relationship Manager for your SME, you'll be able to understand your relationship with each client and determine exactly what his needs are.

Quotes and Purchase Orders Management for your SME

More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your SME is complicated, so we've built a Customer Relationship Manager for your SME to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business: 

• Quotes for your SME;
• Quotes for windows and doors;
• Quotes for a custom-built application for your SME;
• Quotes for the purchase of a house;

Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.

Employee Management for your SME

In our personnalized Customer Relationship Manager for your SME, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage: 

• The general information of employees for your SME;
• The hourly rate of employees for your SME;
• The meetings and availabilities of employees for your SME;
• The expenses of employees for your SME;
• The tasks employees for your SME need to complete;
• The paychecks of employees for your SME;
• Etc.

If your employees for your SME have special conditions you need to manage, we're able to custom build all the tools you need to manage them. 

Production Costs Management for your SME

Knowing exactly what products for your SME cost is crucial information a manager for your SME needs. Thanks to our Customer Relationship Manager for your SME, you'll be able to manage: 

• Workforce costs for your SME;
• Raw material costs for your SME;
• Equipment costs and other expenses for your SME.

By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your SME. 

Advanced Statistics for your SME

Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have: 

• Annual Revenue by Company;
• Monthly Revenue;
• Revenue / Expenses per day;
• Annual Employee Performance Increase;
• Monthly Employee Performance Report;
• Project Profitability;
• Etc.

Of course, if you need to have access to more statistics for your SME, we're able to give you whatever type of stats you need, quickly. 

It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter. 

It's the perfect system for your insurance company in the Laurentians, for your NPO in Estrie, for your transportation company in Calgary, for your hockey league in Canada, for your hotel in Saint-Laurent, for your restaurant in Laval, for your business in Gaspé, for your company in Lachenaie, for your SME in Brossard, for your car dealership in Canada, for your startup in Plessisville, for your small town in Fredericton, for your store in Repentigny, for your shop in Rosemont, for your thrift shop in Nord-du-Québec, for your shoe store in Hochelaga-Maisonneuve, for your clothing store in Chateauguay, for your electronics store in Princeville, for your robotics store in Baie-Comeau, for your eyewear store in Sherbrooke, for your furniture store in Saint-Jean-sur-Richelieu, for your construction company in Rimouski, for your hostel in Lévis, for your lodging in Sherbrooke, for your camping in Ottawa, for your outfitter in Princeville, for your printing house in La Tuque, for your financial service company in Tremblant, for your organization in Calgary, for your nonprofit organization in Edmonton, for your non profit organization in Repentigny, for your small business in Anjou, for your insurance broker in La Prairie, for your human ressources in Lac-Saint-Jean, for your non profit in Fredericton, for your HR in Chambly, for your warehouse in Sherbrooke, for your bed and breakfast in Chateauguay, for your spa in Saguenay, for your brewery in Canada, for your city in NDG, for your town in Joliette, for your microbrewery in Longueuil, for your association in Boucherville, for your tourism association in Saint-Hubert, for your regional tourism association in Saint-Laurent, for your RTA in Montreal, for your pub in Repentigny, for your bistro in Sherbrooke, for your salon in La Tuque, for your hairdressing salon in Repentigny, for your beauty salon in Côte-des-Neiges, for your plumbing company in Drummondville, for your sugar shack in Mauricie, for your agency in Saint-Jean-sur-Richelieu, for your recruitment company in Chicoutimi, for your headhunting company in Nuns' Island, for your Clinic in Edmonton

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