Customer Relationship Manager for your small business in Drummondville to increase your productivity and profits
Effective management of business relationships for your small business in Drummondville
A Customer Relationship Manager for your small business in Drummondville, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your small business in Drummondville to manage different aspects of their operations.
Here are the main features of CRM software for your small business in Drummondville:
- Contact and account management for your small business in Drummondville;
- Sales management for your small business in Drummondville;
- Customer service for your small business in Drummondville;
- Marketing for your small business in Drummondville;
- Analytics and reporting for your small business in Drummondville.
Here are the main features of ERP software for your small business in Drummondville:
- Human resources management for your small business in Drummondville;
- Financial management for your small business in Drummondville;
- Inventory and procurement management for your small business in Drummondville;
- Production management for your small business in Drummondville;
- Purchasing management for your small business in Drummondville;
- Analytics and reporting for your small business in Drummondville.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your small business in Drummondville that help you increase your performances and make your employees in Drummondville be more productive.
Customer Management for your small business in Drummondville
The basis of a Customer Relationship Manager for your small business in Drummondville is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your small business in Drummondville, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your small business in Drummondville
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your small business in Drummondville is complicated, so we've built a Customer Relationship Manager for your small business in Drummondville to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your small business in Drummondville;
- Quotes for windows and doors in Drummondville;
- Quotes for a custom-built application for your small business in Drummondville;
- Quotes for the purchase of a house in Drummondville;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your small business in Drummondville
In our personnalized Customer Relationship Manager for your small business in Drummondville, you'll have the option to manage all your employees in Drummondville in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your small business in Drummondville;
- The hourly rate of employees for your small business in Drummondville;
- The meetings and availabilities of employees for your small business in Drummondville;
- The expenses of employees for your small business in Drummondville;
- The tasks employees for your small business in Drummondville need to complete;
- The paychecks of employees for your small business in Drummondville;
- Etc.
If your employees for your small business in Drummondville have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your small business in Drummondville
Knowing exactly what products for your small business in Drummondville cost is crucial information a manager for your small business in Drummondville needs. Thanks to our Customer Relationship Manager for your small business in Drummondville, you'll be able to manage:
- Workforce costs for your small business in Drummondville;
- Raw material costs for your small business in Drummondville;
- Equipment costs and other expenses for your small business in Drummondville.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your small business in Drummondville.
Advanced Statistics for your small business in Drummondville
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your small business in Drummondville, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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