Customer Relationship Manager in Ottawa to increase your productivity and profits
Effective management of business relationships in Ottawa
A Customer Relationship Manager in Ottawa, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used in Ottawa to manage different aspects of their operations.
Here are the main features of CRM software in Ottawa:
- Contact and account management in Ottawa;
- Sales management in Ottawa;
- Customer service in Ottawa;
- Marketing in Ottawa;
- Analytics and reporting in Ottawa.
Here are the main features of ERP software in Ottawa:
- Human resources management in Ottawa;
- Financial management in Ottawa;
- Inventory and procurement management in Ottawa;
- Production management in Ottawa;
- Purchasing management in Ottawa;
- Analytics and reporting in Ottawa.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager in Ottawa that help you increase your performances and make your employees in Ottawa be more productive.
Customer Management in Ottawa
The basis of a Customer Relationship Manager in Ottawa is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager in Ottawa, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management in Ottawa
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes in Ottawa is complicated, so we've built a Customer Relationship Manager in Ottawa to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes in Ottawa;
- Quotes for windows and doors in Ottawa;
- Quotes for a custom-built application in Ottawa;
- Quotes for the purchase of a house in Ottawa;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management in Ottawa
In our personnalized Customer Relationship Manager in Ottawa, you'll have the option to manage all your employees in Ottawa in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees in Ottawa;
- The hourly rate of employees in Ottawa;
- The meetings and availabilities of employees in Ottawa;
- The expenses of employees in Ottawa;
- The tasks employees in Ottawa need to complete;
- The paychecks of employees in Ottawa;
- Etc.
If your employees in Ottawa have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management in Ottawa
Knowing exactly what products in Ottawa cost is crucial information a manager in Ottawa needs. Thanks to our Customer Relationship Manager in Ottawa, you'll be able to manage:
- Workforce costs in Ottawa;
- Raw material costs in Ottawa;
- Equipment costs and other expenses in Ottawa.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price in Ottawa.
Advanced Statistics in Ottawa
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics in Ottawa, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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