Customer Relationship Manager for your organization to increase your productivity and profits
Effective management of business relationships for your organization
A Customer Relationship Manager for your organization, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your organization to manage different aspects of their operations.
Here are the main features of CRM software for your organization:
- Contact and account management for your organization;
- Sales management for your organization;
- Customer service for your organization;
- Marketing for your organization;
- Analytics and reporting for your organization.
Here are the main features of ERP software for your organization:
- Human resources management for your organization;
- Financial management for your organization;
- Inventory and procurement management for your organization;
- Production management for your organization;
- Purchasing management for your organization;
- Analytics and reporting for your organization.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your organization that help you increase your performances and make your employees be more productive.
Customer Management for your organization
The basis of a Customer Relationship Manager for your organization is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your organization, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your organization
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your organization is complicated, so we've built a Customer Relationship Manager for your organization to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your organization;
- Quotes for windows and doors;
- Quotes for a custom-built application for your organization;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your organization
In our personnalized Customer Relationship Manager for your organization, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your organization;
- The hourly rate of employees for your organization;
- The meetings and availabilities of employees for your organization;
- The expenses of employees for your organization;
- The tasks employees for your organization need to complete;
- The paychecks of employees for your organization;
- Etc.
If your employees for your organization have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your organization
Knowing exactly what products for your organization cost is crucial information a manager for your organization needs. Thanks to our Customer Relationship Manager for your organization, you'll be able to manage:
- Workforce costs for your organization;
- Raw material costs for your organization;
- Equipment costs and other expenses for your organization.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your organization.
Advanced Statistics for your organization
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your organization, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Côte-des-Neiges, for your NPO in Sorel-Tracy, for your transportation company in Brossard, for your hockey league in Kirkland, for your hotel in Charlottetown, for your restaurant in Edmonton, for your business in Chaudière-Appalaches, for your company in Black Lake, for your SME in Beauceville, for your car dealership in Trois-Rivières, for your startup in Saint-Jean-sur-Richelieu, for your small town in Candiac, for your store in North Montreal, for your shop in Granby, for your thrift shop in Sainte-Thérèse, for your shoe store in Montmagny, for your clothing store in Beauceville, for your electronics store in Yellowknife, for your robotics store in Beauceville, for your eyewear store in Côte-Nord, for your furniture store in Shawinigan, for your construction company in Saint-Georges, for your hostel in Rosemont, for your lodging in Joliette, for your camping in Fredericton, for your outfitter in Victoriaville, for your printing house in NDG, for your financial service company in Baie-Comeau, for your organization in Lévis, for your nonprofit organization in Lévis, for your non profit organization in Montmagny, for your small business in Sorel-Tracy, for your insurance broker in NDG, for your human ressources in Canada, for your non profit in Gaspé, for your HR in Gaspésie, for your warehouse in Regina, for your bed and breakfast in Gaspé, for your spa in Bromont, for your brewery in Laval, for your city in Saint-Léonard, for your town in Dorval, for your microbrewery in Chateauguay, for your association in Québec Maritime, for your tourism association in Lévis, for your regional tourism association in Tremblant, for your RTA in Terrebonne, for your pub in Sept-Îles, for your bistro in La Prairie, for your salon in Winnipeg, for your hairdressing salon in Gatineau, for your beauty salon in Sherbrooke, for your plumbing company in Saint-Georges, for your sugar shack in Winnipeg, for your agency in Sorel-Tracy, for your recruitment company in Pierrefonds, for your headhunting company in the South Shore, for your Clinic in Outaouais
- Customer Relationship Manager for your insurance company
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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