Customer Relationship Manager for your NPO to increase your productivity and profits
Effective management of business relationships for your NPO
A Customer Relationship Manager for your NPO, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your NPO to manage different aspects of their operations.
Here are the main features of CRM software for your NPO:
- Contact and account management for your NPO;
- Sales management for your NPO;
- Customer service for your NPO;
- Marketing for your NPO;
- Analytics and reporting for your NPO.
Here are the main features of ERP software for your NPO:
- Human resources management for your NPO;
- Financial management for your NPO;
- Inventory and procurement management for your NPO;
- Production management for your NPO;
- Purchasing management for your NPO;
- Analytics and reporting for your NPO.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your NPO that help you increase your performances and make your employees be more productive.
Customer Management for your NPO
The basis of a Customer Relationship Manager for your NPO is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your NPO, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your NPO
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your NPO is complicated, so we've built a Customer Relationship Manager for your NPO to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your NPO;
- Quotes for windows and doors;
- Quotes for a custom-built application for your NPO;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your NPO
In our personnalized Customer Relationship Manager for your NPO, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your NPO;
- The hourly rate of employees for your NPO;
- The meetings and availabilities of employees for your NPO;
- The expenses of employees for your NPO;
- The tasks employees for your NPO need to complete;
- The paychecks of employees for your NPO;
- Etc.
If your employees for your NPO have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your NPO
Knowing exactly what products for your NPO cost is crucial information a manager for your NPO needs. Thanks to our Customer Relationship Manager for your NPO, you'll be able to manage:
- Workforce costs for your NPO;
- Raw material costs for your NPO;
- Equipment costs and other expenses for your NPO.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your NPO.
Advanced Statistics for your NPO
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your NPO, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Chateauguay, for your NPO in Bromont, for your transportation company in Chicoutimi, for your hockey league in Sept-Îles, for your hotel in Tremblant, for your restaurant in Verdun, for your business in Saint-Jean-sur-Richelieu, for your company in Candiac, for your SME in Montmagny, for your car dealership in Rivière-du-Loup, for your startup in Winnipeg, for your small town in Tremblant, for your store in Quebec, for your shop in Canada, for your thrift shop in the South Shore, for your shoe store in Regina, for your clothing store in Saint-Léonard, for your electronics store in Napierville, for your robotics store in Saint-Léonard, for your eyewear store in Québec Maritime, for your furniture store in Estrie, for your construction company in Fredericton, for your hostel in Plessisville, for your lodging in Repentigny, for your camping in Verdun, for your outfitter in Chambly, for your printing house in Black Lake, for your financial service company in Magog, for your organization in Pierrefonds, for your nonprofit organization in Sorel-Tracy, for your non profit organization in Candiac, for your small business in Calgary, for your insurance broker in Kirkland, for your human ressources in Plessisville, for your non profit in Pointe-Claire, for your HR in Victoriaville, for your warehouse in Drummondville, for your bed and breakfast in Sorel-Tracy, for your spa in Boisbriand, for your brewery in Black Lake, for your city in Lasalle, for your town in Québec Maritime, for your microbrewery in Saguenay-Lac-Saint-Jean, for your association in the Eastern Townships, for your tourism association in Rivière-du-Loup, for your regional tourism association in Black Lake, for your RTA in Rosemont, for your pub in the Eastern Townships, for your bistro in Chateauguay, for your salon in Plateau-Mont-Royal, for your hairdressing salon in Calgary, for your beauty salon in Trois-Rivières, for your plumbing company in Nuns' Island, for your sugar shack in Trois-Rivières, for your agency in La Tuque, for your recruitment company in Bromont, for your headhunting company in Montmagny, for your Clinic in La Tuque
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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