Customer Relationship Manager for your NPO to increase your productivity and profits
Effective management of business relationships for your NPO
A Customer Relationship Manager for your NPO, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your NPO to manage different aspects of their operations.
Here are the main features of CRM software for your NPO:
- Contact and account management for your NPO;
- Sales management for your NPO;
- Customer service for your NPO;
- Marketing for your NPO;
- Analytics and reporting for your NPO.
Here are the main features of ERP software for your NPO:
- Human resources management for your NPO;
- Financial management for your NPO;
- Inventory and procurement management for your NPO;
- Production management for your NPO;
- Purchasing management for your NPO;
- Analytics and reporting for your NPO.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your NPO that help you increase your performances and make your employees be more productive.
Customer Management for your NPO
The basis of a Customer Relationship Manager for your NPO is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your NPO, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your NPO
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your NPO is complicated, so we've built a Customer Relationship Manager for your NPO to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your NPO;
- Quotes for windows and doors;
- Quotes for a custom-built application for your NPO;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your NPO
In our personnalized Customer Relationship Manager for your NPO, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your NPO;
- The hourly rate of employees for your NPO;
- The meetings and availabilities of employees for your NPO;
- The expenses of employees for your NPO;
- The tasks employees for your NPO need to complete;
- The paychecks of employees for your NPO;
- Etc.
If your employees for your NPO have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your NPO
Knowing exactly what products for your NPO cost is crucial information a manager for your NPO needs. Thanks to our Customer Relationship Manager for your NPO, you'll be able to manage:
- Workforce costs for your NPO;
- Raw material costs for your NPO;
- Equipment costs and other expenses for your NPO.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your NPO.
Advanced Statistics for your NPO
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your NPO, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Scott, for your NPO in Quebec City, for your transportation company in Saint-Jean-sur-Richelieu, for your hockey league in Chambly, for your hotel in Verdun, for your restaurant in Edmonton, for your business in Thetford Mines, for your company in Charlottetown, for your SME in Anjou, for your car dealership in Laval, for your startup in Quebec City, for your small town in La Prairie, for your store in Lac-Saint-Jean, for your shop in Laval, for your thrift shop in Saint-Eustache, for your shoe store in Côte-Nord, for your clothing store in Plateau-Mont-Royal, for your electronics store in Saint-Léonard, for your robotics store in Rosemont, for your eyewear store in Lévis, for your furniture store in Calgary, for your construction company in Lévis, for your hostel in Yellowknife, for your lodging in Bas-Saint-Laurent, for your camping in Nord-du-Québec, for your outfitter in Lac-Saint-Jean, for your printing house in Gatineau, for your financial service company in Joliette, for your organization in Lachine, for your nonprofit organization in Charlottetown, for your non profit organization in Princeville, for your small business in Montmagny, for your insurance broker in Canada, for your human ressources in Rosemont, for your non profit in Gaspé, for your HR in Black Lake, for your warehouse in Dorval, for your bed and breakfast in the Laurentians, for your spa in Fredericton, for your brewery in Gaspé, for your city in Chicoutimi, for your town in Chicoutimi, for your microbrewery in Kirkland, for your association in Winnipeg, for your tourism association in Terrebonne, for your regional tourism association in Saint-Hyacinthe, for your RTA in the Magdalen Islands, for your pub in Drummondville, for your bistro in Sherbrooke, for your salon in Pierrefonds, for your hairdressing salon in Saint-Jérôme, for your beauty salon in Sherbrooke, for your plumbing company in Napierville, for your sugar shack in Notre-Dame-des-Pins, for your agency in Rosemont, for your recruitment company in Saguenay, for your headhunting company in Longueuil, for your Clinic in Winnipeg
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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