Customer Relationship Manager in the Laurentians to increase your productivity and profits
Effective management of business relationships in the Laurentians
A Customer Relationship Manager in the Laurentians, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used in the Laurentians to manage different aspects of their operations.
Here are the main features of CRM software in the Laurentians:
- Contact and account management in the Laurentians;
- Sales management in the Laurentians;
- Customer service in the Laurentians;
- Marketing in the Laurentians;
- Analytics and reporting in the Laurentians.
Here are the main features of ERP software in the Laurentians:
- Human resources management in the Laurentians;
- Financial management in the Laurentians;
- Inventory and procurement management in the Laurentians;
- Production management in the Laurentians;
- Purchasing management in the Laurentians;
- Analytics and reporting in the Laurentians.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager in the Laurentians that help you increase your performances and make your employees in the Laurentians be more productive.
Customer Management in the Laurentians
The basis of a Customer Relationship Manager in the Laurentians is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager in the Laurentians, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management in the Laurentians
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes in the Laurentians is complicated, so we've built a Customer Relationship Manager in the Laurentians to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes in the Laurentians;
- Quotes for windows and doors in the Laurentians;
- Quotes for a custom-built application in the Laurentians;
- Quotes for the purchase of a house in the Laurentians;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management in the Laurentians
In our personnalized Customer Relationship Manager in the Laurentians, you'll have the option to manage all your employees in the Laurentians in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees in the Laurentians;
- The hourly rate of employees in the Laurentians;
- The meetings and availabilities of employees in the Laurentians;
- The expenses of employees in the Laurentians;
- The tasks employees in the Laurentians need to complete;
- The paychecks of employees in the Laurentians;
- Etc.
If your employees in the Laurentians have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management in the Laurentians
Knowing exactly what products in the Laurentians cost is crucial information a manager in the Laurentians needs. Thanks to our Customer Relationship Manager in the Laurentians, you'll be able to manage:
- Workforce costs in the Laurentians;
- Raw material costs in the Laurentians;
- Equipment costs and other expenses in the Laurentians.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price in the Laurentians.
Advanced Statistics in the Laurentians
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics in the Laurentians, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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