Customer Relationship Manager for your hotel in Ottawa to increase your productivity and profits
Effective management of business relationships for your hotel in Ottawa
A Customer Relationship Manager for your hotel in Ottawa, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your hotel in Ottawa to manage different aspects of their operations.
Here are the main features of CRM software for your hotel in Ottawa:
- Contact and account management for your hotel in Ottawa;
- Sales management for your hotel in Ottawa;
- Customer service for your hotel in Ottawa;
- Marketing for your hotel in Ottawa;
- Analytics and reporting for your hotel in Ottawa.
Here are the main features of ERP software for your hotel in Ottawa:
- Human resources management for your hotel in Ottawa;
- Financial management for your hotel in Ottawa;
- Inventory and procurement management for your hotel in Ottawa;
- Production management for your hotel in Ottawa;
- Purchasing management for your hotel in Ottawa;
- Analytics and reporting for your hotel in Ottawa.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your hotel in Ottawa that help you increase your performances and make your employees in Ottawa be more productive.
Customer Management for your hotel in Ottawa
The basis of a Customer Relationship Manager for your hotel in Ottawa is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your hotel in Ottawa, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your hotel in Ottawa
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your hotel in Ottawa is complicated, so we've built a Customer Relationship Manager for your hotel in Ottawa to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your hotel in Ottawa;
- Quotes for windows and doors in Ottawa;
- Quotes for a custom-built application for your hotel in Ottawa;
- Quotes for the purchase of a house in Ottawa;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your hotel in Ottawa
In our personnalized Customer Relationship Manager for your hotel in Ottawa, you'll have the option to manage all your employees in Ottawa in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your hotel in Ottawa;
- The hourly rate of employees for your hotel in Ottawa;
- The meetings and availabilities of employees for your hotel in Ottawa;
- The expenses of employees for your hotel in Ottawa;
- The tasks employees for your hotel in Ottawa need to complete;
- The paychecks of employees for your hotel in Ottawa;
- Etc.
If your employees for your hotel in Ottawa have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your hotel in Ottawa
Knowing exactly what products for your hotel in Ottawa cost is crucial information a manager for your hotel in Ottawa needs. Thanks to our Customer Relationship Manager for your hotel in Ottawa, you'll be able to manage:
- Workforce costs for your hotel in Ottawa;
- Raw material costs for your hotel in Ottawa;
- Equipment costs and other expenses for your hotel in Ottawa.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your hotel in Ottawa.
Advanced Statistics for your hotel in Ottawa
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your hotel in Ottawa, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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