Customer Relationship Manager in Granby to increase your productivity and profits
Effective management of business relationships in Granby
A Customer Relationship Manager in Granby, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used in Granby to manage different aspects of their operations.
Here are the main features of CRM software in Granby:
- Contact and account management in Granby;
- Sales management in Granby;
- Customer service in Granby;
- Marketing in Granby;
- Analytics and reporting in Granby.
Here are the main features of ERP software in Granby:
- Human resources management in Granby;
- Financial management in Granby;
- Inventory and procurement management in Granby;
- Production management in Granby;
- Purchasing management in Granby;
- Analytics and reporting in Granby.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager in Granby that help you increase your performances and make your employees in Granby be more productive.
Customer Management in Granby
The basis of a Customer Relationship Manager in Granby is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager in Granby, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management in Granby
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes in Granby is complicated, so we've built a Customer Relationship Manager in Granby to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes in Granby;
- Quotes for windows and doors in Granby;
- Quotes for a custom-built application in Granby;
- Quotes for the purchase of a house in Granby;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management in Granby
In our personnalized Customer Relationship Manager in Granby, you'll have the option to manage all your employees in Granby in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees in Granby;
- The hourly rate of employees in Granby;
- The meetings and availabilities of employees in Granby;
- The expenses of employees in Granby;
- The tasks employees in Granby need to complete;
- The paychecks of employees in Granby;
- Etc.
If your employees in Granby have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management in Granby
Knowing exactly what products in Granby cost is crucial information a manager in Granby needs. Thanks to our Customer Relationship Manager in Granby, you'll be able to manage:
- Workforce costs in Granby;
- Raw material costs in Granby;
- Equipment costs and other expenses in Granby.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price in Granby.
Advanced Statistics in Granby
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics in Granby, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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