Customer Relationship Manager for your company to increase your productivity and profits
Effective management of business relationships for your company
A Customer Relationship Manager for your company, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your company to manage different aspects of their operations.
Here are the main features of CRM software for your company:
- Contact and account management for your company;
- Sales management for your company;
- Customer service for your company;
- Marketing for your company;
- Analytics and reporting for your company.
Here are the main features of ERP software for your company:
- Human resources management for your company;
- Financial management for your company;
- Inventory and procurement management for your company;
- Production management for your company;
- Purchasing management for your company;
- Analytics and reporting for your company.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your company that help you increase your performances and make your employees be more productive.
Customer Management for your company
The basis of a Customer Relationship Manager for your company is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your company, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your company
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your company is complicated, so we've built a Customer Relationship Manager for your company to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your company;
- Quotes for windows and doors;
- Quotes for a custom-built application for your company;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your company
In our personnalized Customer Relationship Manager for your company, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your company;
- The hourly rate of employees for your company;
- The meetings and availabilities of employees for your company;
- The expenses of employees for your company;
- The tasks employees for your company need to complete;
- The paychecks of employees for your company;
- Etc.
If your employees for your company have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your company
Knowing exactly what products for your company cost is crucial information a manager for your company needs. Thanks to our Customer Relationship Manager for your company, you'll be able to manage:
- Workforce costs for your company;
- Raw material costs for your company;
- Equipment costs and other expenses for your company.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your company.
Advanced Statistics for your company
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your company, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Sainte-Thérèse, for your NPO in Drummondville, for your transportation company in La Tuque, for your hockey league in Black Lake, for your hotel in Whitehorse, for your restaurant in Thetford Mines, for your business in Winnipeg, for your company in Côte-des-Neiges, for your SME in Victoriaville, for your car dealership in Saguenay, for your startup in Robertsonville, for your small town in Edmonton, for your store in Lac-Saint-Jean, for your shop in Winnipeg, for your thrift shop in Saint-Jean-sur-Richelieu, for your shoe store in Saint-Hyacinthe, for your clothing store in Vancouver, for your electronics store in Halifax, for your robotics store in Princeville, for your eyewear store in Lasalle, for your furniture store in Toronto, for your construction company in Côte-Nord, for your hostel in Chicoutimi, for your lodging in Charlottetown, for your camping in Nord-du-Québec, for your outfitter in Terrebonne, for your printing house in Shawinigan, for your financial service company in Bromont, for your organization in Plateau-Mont-Royal, for your nonprofit organization in Ottawa, for your non profit organization in Côte-des-Neiges, for your small business in Hochelaga-Maisonneuve, for your insurance broker in Mauricie, for your human ressources in Saint-Léonard, for your non profit in Anjou, for your HR in Saint-Eustache, for your warehouse in Beauport, for your bed and breakfast in Toronto, for your spa in Kirkland, for your brewery in Boucherville, for your city in Regina, for your town in Saguenay, for your microbrewery in Saint-Hubert, for your association in Joliette, for your tourism association in Robertsonville, for your regional tourism association in Abitibi-Témiscamingue, for your RTA in the Laurentians, for your pub in the Magdalen Islands, for your bistro in Côte-Nord, for your salon in Mont-Tremblant, for your hairdressing salon in La Tuque, for your beauty salon in Pierrefonds, for your plumbing company in Candiac, for your sugar shack in Montérégie, for your agency in Lachine, for your recruitment company in Saint-Jérôme, for your headhunting company in Plessisville, for your Clinic in Shawinigan
- Customer Relationship Manager for your insurance company
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- Customer Relationship Manager in Quebec City
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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