Customer Relationship Manager for your association to increase your productivity and profits
Effective management of business relationships for your association
A Customer Relationship Manager for your association, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your association to manage different aspects of their operations.
Here are the main features of CRM software for your association:
- Contact and account management for your association;
- Sales management for your association;
- Customer service for your association;
- Marketing for your association;
- Analytics and reporting for your association.
Here are the main features of ERP software for your association:
- Human resources management for your association;
- Financial management for your association;
- Inventory and procurement management for your association;
- Production management for your association;
- Purchasing management for your association;
- Analytics and reporting for your association.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your association that help you increase your performances and make your employees be more productive.
Customer Management for your association
The basis of a Customer Relationship Manager for your association is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your association, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your association
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your association is complicated, so we've built a Customer Relationship Manager for your association to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your association;
- Quotes for windows and doors;
- Quotes for a custom-built application for your association;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your association
In our personnalized Customer Relationship Manager for your association, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your association;
- The hourly rate of employees for your association;
- The meetings and availabilities of employees for your association;
- The expenses of employees for your association;
- The tasks employees for your association need to complete;
- The paychecks of employees for your association;
- Etc.
If your employees for your association have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your association
Knowing exactly what products for your association cost is crucial information a manager for your association needs. Thanks to our Customer Relationship Manager for your association, you'll be able to manage:
- Workforce costs for your association;
- Raw material costs for your association;
- Equipment costs and other expenses for your association.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your association.
Advanced Statistics for your association
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your association, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Gaspé, for your NPO in Chambly, for your transportation company in Montmagny, for your hockey league in Nord-du-Québec, for your hotel in the South Shore, for your restaurant in Napierville, for your business in Hochelaga-Maisonneuve, for your company in Mascouche, for your SME in Saint-Eustache, for your car dealership in Saint-Joseph-de-Beauce, for your startup in Saint-Jérôme, for your small town in Outaouais, for your store in Terrebonne, for your shop in Outaouais, for your thrift shop in Montérégie, for your shoe store in Sept-Îles, for your clothing store in Montmagny, for your electronics store in the Laurentians, for your robotics store in Plessisville, for your eyewear store in Princeville, for your furniture store in Thetford Mines, for your construction company in Gaspésie, for your hostel in Gaspé, for your lodging in Black Lake, for your camping in Ottawa, for your outfitter in Mont-Tremblant, for your printing house in Saint-Joseph-de-Beauce, for your financial service company in Drummondville, for your organization in Scott, for your nonprofit organization in Côte-des-Neiges, for your non profit organization in East-Broughton, for your small business in Verdun, for your insurance broker in Joliette, for your human ressources in Edmonton, for your non profit in Shawinigan, for your HR in Brossard, for your warehouse in Boisbriand, for your bed and breakfast in Pointe-Claire, for your spa in Outaouais, for your brewery in Trois-Pistoles, for your city in Edmonton, for your town in Drummondville, for your microbrewery in Montreal, for your association in Saint-Léonard, for your tourism association in La Tuque, for your regional tourism association in Boucherville, for your RTA in Saint-Jean-sur-Richelieu, for your pub in Sorel-Tracy, for your bistro in Lasalle, for your salon in Yellowknife, for your hairdressing salon in Black Lake, for your beauty salon in Saguenay-Lac-Saint-Jean, for your plumbing company in Outaouais, for your sugar shack in Mauricie, for your agency in Saint-Jérôme, for your recruitment company in Centre-du-Québec, for your headhunting company in Beauport, for your Clinic in Saint-Jean-sur-Richelieu
- Customer Relationship Manager for your insurance company
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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