Customer Relationship Manager for your association to increase your productivity and profits
Effective management of business relationships for your association
A Customer Relationship Manager for your association, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your association to manage different aspects of their operations.
Here are the main features of CRM software for your association:
- Contact and account management for your association;
- Sales management for your association;
- Customer service for your association;
- Marketing for your association;
- Analytics and reporting for your association.
Here are the main features of ERP software for your association:
- Human resources management for your association;
- Financial management for your association;
- Inventory and procurement management for your association;
- Production management for your association;
- Purchasing management for your association;
- Analytics and reporting for your association.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your association that help you increase your performances and make your employees be more productive.
Customer Management for your association
The basis of a Customer Relationship Manager for your association is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your association, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your association
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your association is complicated, so we've built a Customer Relationship Manager for your association to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your association;
- Quotes for windows and doors;
- Quotes for a custom-built application for your association;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your association
In our personnalized Customer Relationship Manager for your association, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your association;
- The hourly rate of employees for your association;
- The meetings and availabilities of employees for your association;
- The expenses of employees for your association;
- The tasks employees for your association need to complete;
- The paychecks of employees for your association;
- Etc.
If your employees for your association have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your association
Knowing exactly what products for your association cost is crucial information a manager for your association needs. Thanks to our Customer Relationship Manager for your association, you'll be able to manage:
- Workforce costs for your association;
- Raw material costs for your association;
- Equipment costs and other expenses for your association.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your association.
Advanced Statistics for your association
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your association, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Sainte-Thérèse, for your NPO in Chateauguay, for your transportation company in Candiac, for your hockey league in Longueuil, for your hotel in La Prairie, for your restaurant in Saint-Laurent, for your business in East-Broughton, for your company in Gaspésie, for your SME in Victoriaville, for your car dealership in Lachenaie, for your startup in Drummondville, for your small town in Bromont, for your store in Longueuil, for your shop in Brossard, for your thrift shop in Winnipeg, for your shoe store in Chateauguay, for your clothing store in the Magdalen Islands, for your electronics store in Tremblant, for your robotics store in the Eastern Townships, for your eyewear store in Yellowknife, for your furniture store in Lachenaie, for your construction company in Montérégie, for your hostel in Toronto, for your lodging in Nord-du-Québec, for your camping in Black Lake, for your outfitter in La Prairie, for your printing house in Halifax, for your financial service company in the Eastern Townships, for your organization in Laval, for your nonprofit organization in Mascouche, for your non profit organization in Lasalle, for your small business in Notre-Dame-des-Pins, for your insurance broker in Québec Maritime, for your human ressources in Candiac, for your non profit in Saint-Joseph-de-Beauce, for your HR in Longueuil, for your warehouse in Sainte-Thérèse, for your bed and breakfast in La Tuque, for your spa in the South Shore, for your brewery in Saint-Léonard, for your city in Lévis, for your town in Notre-Dame-des-Pins, for your microbrewery in Napierville, for your association in Chicoutimi, for your tourism association in Black Lake, for your regional tourism association in Regina, for your RTA in Saguenay, for your pub in Napierville, for your bistro in Mirabel, for your salon in Lévis, for your hairdressing salon in Ottawa, for your beauty salon in Québec Maritime, for your plumbing company in Fredericton, for your sugar shack in Shawinigan, for your agency in the Laurentians, for your recruitment company in Chateauguay, for your headhunting company in Toronto, for your Clinic in Vallée-Jonction
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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