Customer Relationship Manager for your association to increase your productivity and profits
Effective management of business relationships for your association
A Customer Relationship Manager for your association, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your association to manage different aspects of their operations.
Here are the main features of CRM software for your association:
- Contact and account management for your association;
- Sales management for your association;
- Customer service for your association;
- Marketing for your association;
- Analytics and reporting for your association.
Here are the main features of ERP software for your association:
- Human resources management for your association;
- Financial management for your association;
- Inventory and procurement management for your association;
- Production management for your association;
- Purchasing management for your association;
- Analytics and reporting for your association.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your association that help you increase your performances and make your employees be more productive.
Customer Management for your association
The basis of a Customer Relationship Manager for your association is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your association, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your association
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your association is complicated, so we've built a Customer Relationship Manager for your association to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your association;
- Quotes for windows and doors;
- Quotes for a custom-built application for your association;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your association
In our personnalized Customer Relationship Manager for your association, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your association;
- The hourly rate of employees for your association;
- The meetings and availabilities of employees for your association;
- The expenses of employees for your association;
- The tasks employees for your association need to complete;
- The paychecks of employees for your association;
- Etc.
If your employees for your association have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your association
Knowing exactly what products for your association cost is crucial information a manager for your association needs. Thanks to our Customer Relationship Manager for your association, you'll be able to manage:
- Workforce costs for your association;
- Raw material costs for your association;
- Equipment costs and other expenses for your association.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your association.
Advanced Statistics for your association
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your association, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Mont-Tremblant, for your NPO in Saint-Léonard, for your transportation company in Sherbrooke, for your hockey league in Sainte-Thérèse, for your hotel in Chicoutimi, for your restaurant in Lachine, for your business in Chandler, for your company in Charlottetown, for your SME in Sainte-Marie-de-Beauce, for your car dealership in Ottawa, for your startup in Thetford Mines, for your small town in Mont-Tremblant, for your store in the Eastern Townships, for your shop in Tremblant, for your thrift shop in Baie-Comeau, for your shoe store in Gatineau, for your clothing store in Mauricie, for your electronics store in Montreal, for your robotics store in Granby, for your eyewear store in Nord-du-Québec, for your furniture store in Vallée-Jonction, for your construction company in Montérégie, for your hostel in Côte-Nord, for your lodging in Bromont, for your camping in Beauceville, for your outfitter in Scott, for your printing house in the Laurentians, for your financial service company in Charlottetown, for your organization in Lachenaie, for your nonprofit organization in Lachine, for your non profit organization in Outaouais, for your small business in Pointe-Claire, for your insurance broker in Canada, for your human ressources in Mascouche, for your non profit in Montreal, for your HR in Victoriaville, for your warehouse in Yellowknife, for your bed and breakfast in Longueuil, for your spa in Princeville, for your brewery in Tremblant, for your city in Lévis, for your town in Sept-Îles, for your microbrewery in Halifax, for your association in Granby, for your tourism association in Laval, for your regional tourism association in Centre-du-Québec, for your RTA in Beauceville, for your pub in Drummondville, for your bistro in Montmagny, for your salon in North Montreal, for your hairdressing salon in Nord-du-Québec, for your beauty salon in Whitehorse, for your plumbing company in Winnipeg, for your sugar shack in Yellowknife, for your agency in Saint-Hyacinthe, for your recruitment company in Pointe-Claire, for your headhunting company in Victoriaville, for your Clinic in Tremblant
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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