Customer Relationship Manager for your association to increase your productivity and profits
Effective management of business relationships for your association
A Customer Relationship Manager for your association, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your association to manage different aspects of their operations.
Here are the main features of CRM software for your association:
- Contact and account management for your association;
- Sales management for your association;
- Customer service for your association;
- Marketing for your association;
- Analytics and reporting for your association.
Here are the main features of ERP software for your association:
- Human resources management for your association;
- Financial management for your association;
- Inventory and procurement management for your association;
- Production management for your association;
- Purchasing management for your association;
- Analytics and reporting for your association.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Manager for your association that help you increase your performances and make your employees be more productive.
Customer Management for your association
The basis of a Customer Relationship Manager for your association is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Manager for your association, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your association
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your association is complicated, so we've built a Customer Relationship Manager for your association to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your association;
- Quotes for windows and doors;
- Quotes for a custom-built application for your association;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your association
In our personnalized Customer Relationship Manager for your association, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your association;
- The hourly rate of employees for your association;
- The meetings and availabilities of employees for your association;
- The expenses of employees for your association;
- The tasks employees for your association need to complete;
- The paychecks of employees for your association;
- Etc.
If your employees for your association have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your association
Knowing exactly what products for your association cost is crucial information a manager for your association needs. Thanks to our Customer Relationship Manager for your association, you'll be able to manage:
- Workforce costs for your association;
- Raw material costs for your association;
- Equipment costs and other expenses for your association.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your association.
Advanced Statistics for your association
Advanced systems like our Customer Relationship Manager offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your association, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Joliette, for your NPO in Verdun, for your transportation company in Edmonton, for your hockey league in Mauricie, for your hotel in the South Shore, for your restaurant in Hochelaga-Maisonneuve, for your business in Magog, for your company in the Eastern Townships, for your SME in Côte-Nord, for your car dealership in Pointe-Claire, for your startup in Magog, for your small town in the Laurentians, for your store in Saguenay, for your shop in Notre-Dame-des-Pins, for your thrift shop in Granby, for your shoe store in Lasalle, for your clothing store in Sherbrooke, for your electronics store in Estrie, for your robotics store in Mirabel, for your eyewear store in Saint-Laurent, for your furniture store in La Prairie, for your construction company in Regina, for your hostel in Saint-Laurent, for your lodging in Montreal, for your camping in Saint-Jean-sur-Richelieu, for your outfitter in Laval, for your printing house in the Magdalen Islands, for your financial service company in Centre-du-Québec, for your organization in Quebec, for your nonprofit organization in Drummondville, for your non profit organization in Toronto, for your small business in Kirkland, for your insurance broker in Edmonton, for your human ressources in Saint-Léonard, for your non profit in Nord-du-Québec, for your HR in Boucherville, for your warehouse in Whitehorse, for your bed and breakfast in Laval, for your spa in Outaouais, for your brewery in Terrebonne, for your city in Saint-Hyacinthe, for your town in Montmagny, for your microbrewery in Fredericton, for your association in the Magdalen Islands, for your tourism association in Laval, for your regional tourism association in Nuns' Island, for your RTA in the Laurentians, for your pub in Bas-Saint-Laurent, for your bistro in La Prairie, for your salon in Laval, for your hairdressing salon in Lanaudière, for your beauty salon in Iqaluit, for your plumbing company in Calgary, for your sugar shack in Sherbrooke, for your agency in Chateauguay, for your recruitment company in Mirabel, for your headhunting company in Quebec, for your Clinic in Drummondville
- Customer Relationship Manager for your insurance company
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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