Customer Relationship Management Software for your store to increase your productivity and profits
Effective management of business relationships for your store
A Customer Relationship Management Software for your store, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your store to manage different aspects of their operations.
Here are the main features of CRM software for your store:
- Contact and account management for your store;
- Sales management for your store;
- Customer service for your store;
- Marketing for your store;
- Analytics and reporting for your store.
Here are the main features of ERP software for your store:
- Human resources management for your store;
- Financial management for your store;
- Inventory and procurement management for your store;
- Production management for your store;
- Purchasing management for your store;
- Analytics and reporting for your store.
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build Customer Relationship Management Software for your store that help you increase your performances and make your employees be more productive.
Customer Management for your store
The basis of a Customer Relationship Management Software for your store is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our Customer Relationship Management Software for your store, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your store
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your store is complicated, so we've built a Customer Relationship Management Software for your store to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your store;
- Quotes for windows and doors;
- Quotes for a custom-built application for your store;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your store
In our personnalized Customer Relationship Management Software for your store, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your store;
- The hourly rate of employees for your store;
- The meetings and availabilities of employees for your store;
- The expenses of employees for your store;
- The tasks employees for your store need to complete;
- The paychecks of employees for your store;
- Etc.
If your employees for your store have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your store
Knowing exactly what products for your store cost is crucial information a manager for your store needs. Thanks to our Customer Relationship Management Software for your store, you'll be able to manage:
- Workforce costs for your store;
- Raw material costs for your store;
- Equipment costs and other expenses for your store.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your store.
Advanced Statistics for your store
Advanced systems like our Customer Relationship Management Software offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your store, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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