Effective management of business relationships for your shop in Laval
A CRM for your shop in Laval, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your shop in Laval to manage different aspects of their operations.
Here are the main features of CRM software for your shop in Laval:
- Contact and account management for your shop in Laval;
- Sales management for your shop in Laval;
- Customer service for your shop in Laval;
- Marketing for your shop in Laval;
- Analytics and reporting for your shop in Laval.
Here are the main features of ERP software for your shop in Laval:
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM for your shop in Laval that help you increase your performances and make your employees in Laval be more productive.
Customer Management for your shop in Laval
The basis of a CRM for your shop in Laval is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM for your shop in Laval, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your shop in Laval
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your shop in Laval is complicated, so we've built a CRM for your shop in Laval to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your shop in Laval;
- Quotes for windows and doors in Laval;
- Quotes for a custom-built application for your shop in Laval;
- Quotes for the purchase of a house in Laval;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your shop in Laval
In our personnalized CRM for your shop in Laval, you'll have the option to manage all your employees in Laval in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your shop in Laval;
- The hourly rate of employees for your shop in Laval;
- The meetings and availabilities of employees for your shop in Laval;
- The expenses of employees for your shop in Laval;
- The tasks employees for your shop in Laval need to complete;
- The paychecks of employees for your shop in Laval;
- Etc.
If your employees for your shop in Laval have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your shop in Laval
Knowing exactly what products for your shop in Laval cost is crucial information a manager for your shop in Laval needs. Thanks to our CRM for your shop in Laval, you'll be able to manage:
- Workforce costs for your shop in Laval;
- Raw material costs for your shop in Laval;
- Equipment costs and other expenses for your shop in Laval.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your shop in Laval.
Advanced Statistics for your shop in Laval
Advanced systems like our CRM offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your shop in Laval, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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