Effective management of business relationships for your shop in Anjou
A CRM for your shop in Anjou, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your shop in Anjou to manage different aspects of their operations.
Here are the main features of CRM software for your shop in Anjou:
- Contact and account management for your shop in Anjou;
- Sales management for your shop in Anjou;
- Customer service for your shop in Anjou;
- Marketing for your shop in Anjou;
- Analytics and reporting for your shop in Anjou.
Here are the main features of ERP software for your shop in Anjou:
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM for your shop in Anjou that help you increase your performances and make your employees in Anjou be more productive.
Customer Management for your shop in Anjou
The basis of a CRM for your shop in Anjou is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM for your shop in Anjou, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your shop in Anjou
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your shop in Anjou is complicated, so we've built a CRM for your shop in Anjou to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your shop in Anjou;
- Quotes for windows and doors in Anjou;
- Quotes for a custom-built application for your shop in Anjou;
- Quotes for the purchase of a house in Anjou;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your shop in Anjou
In our personnalized CRM for your shop in Anjou, you'll have the option to manage all your employees in Anjou in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your shop in Anjou;
- The hourly rate of employees for your shop in Anjou;
- The meetings and availabilities of employees for your shop in Anjou;
- The expenses of employees for your shop in Anjou;
- The tasks employees for your shop in Anjou need to complete;
- The paychecks of employees for your shop in Anjou;
- Etc.
If your employees for your shop in Anjou have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your shop in Anjou
Knowing exactly what products for your shop in Anjou cost is crucial information a manager for your shop in Anjou needs. Thanks to our CRM for your shop in Anjou, you'll be able to manage:
- Workforce costs for your shop in Anjou;
- Raw material costs for your shop in Anjou;
- Equipment costs and other expenses for your shop in Anjou.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your shop in Anjou.
Advanced Statistics for your shop in Anjou
Advanced systems like our CRM offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your shop in Anjou, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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