CRM and ERP Software for your thrift shop to increase your productivity and profits
Effective management of business relationships for your thrift shop
A CRM and ERP Software for your thrift shop, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your thrift shop to manage different aspects of their operations.
Here are the main features of CRM software for your thrift shop:
- Contact and account management for your thrift shop;
- Sales management for your thrift shop;
- Customer service for your thrift shop;
- Marketing for your thrift shop;
- Analytics and reporting for your thrift shop.
Here are the main features of ERP software for your thrift shop:
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM and ERP Software for your thrift shop that help you increase your performances and make your employees be more productive.
Customer Management for your thrift shop
The basis of a CRM and ERP Software for your thrift shop is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM and ERP Software for your thrift shop, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your thrift shop
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your thrift shop is complicated, so we've built a CRM and ERP Software for your thrift shop to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your thrift shop;
- Quotes for windows and doors;
- Quotes for a custom-built application for your thrift shop;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your thrift shop
In our personnalized CRM and ERP Software for your thrift shop, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your thrift shop;
- The hourly rate of employees for your thrift shop;
- The meetings and availabilities of employees for your thrift shop;
- The expenses of employees for your thrift shop;
- The tasks employees for your thrift shop need to complete;
- The paychecks of employees for your thrift shop;
- Etc.
If your employees for your thrift shop have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your thrift shop
Knowing exactly what products for your thrift shop cost is crucial information a manager for your thrift shop needs. Thanks to our CRM and ERP Software for your thrift shop, you'll be able to manage:
- Workforce costs for your thrift shop;
- Raw material costs for your thrift shop;
- Equipment costs and other expenses for your thrift shop.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your thrift shop.
Advanced Statistics for your thrift shop
Advanced systems like our CRM and ERP Software offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your thrift shop, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
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Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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