CRM and ERP Software for your shop to increase your productivity and profits
Effective management of business relationships for your shop
A CRM and ERP Software for your shop, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your shop to manage different aspects of their operations.
Here are the main features of CRM software for your shop:
- Contact and account management for your shop;
- Sales management for your shop;
- Customer service for your shop;
- Marketing for your shop;
- Analytics and reporting for your shop.
Here are the main features of ERP software for your shop:
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM and ERP Software for your shop that help you increase your performances and make your employees be more productive.
Customer Management for your shop
The basis of a CRM and ERP Software for your shop is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM and ERP Software for your shop, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your shop
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your shop is complicated, so we've built a CRM and ERP Software for your shop to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your shop;
- Quotes for windows and doors;
- Quotes for a custom-built application for your shop;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your shop
In our personnalized CRM and ERP Software for your shop, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your shop;
- The hourly rate of employees for your shop;
- The meetings and availabilities of employees for your shop;
- The expenses of employees for your shop;
- The tasks employees for your shop need to complete;
- The paychecks of employees for your shop;
- Etc.
If your employees for your shop have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your shop
Knowing exactly what products for your shop cost is crucial information a manager for your shop needs. Thanks to our CRM and ERP Software for your shop, you'll be able to manage:
- Workforce costs for your shop;
- Raw material costs for your shop;
- Equipment costs and other expenses for your shop.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your shop.
Advanced Statistics for your shop
Advanced systems like our CRM and ERP Software offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your shop, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Pointe-Claire, for your NPO in Saint-Léonard, for your transportation company in Mont-Tremblant, for your hockey league in Gaspé, for your hotel in Kirkland, for your restaurant in Saint-Hyacinthe, for your business in Regina, for your company in Verdun, for your SME in Lasalle, for your car dealership in Saguenay, for your startup in Saint-Jérôme, for your small town in Côte-Nord, for your store in Montérégie, for your shop in Lasalle, for your thrift shop in Beauport, for your shoe store in Mont-Tremblant, for your clothing store in Saguenay-Lac-Saint-Jean, for your electronics store in the Eastern Townships, for your robotics store in Candiac, for your eyewear store in Mirabel, for your furniture store in Gaspésie, for your construction company in Côte-des-Neiges, for your hostel in Lachine, for your lodging in Fredericton, for your camping in Mirabel, for your outfitter in Repentigny, for your printing house in the Laurentians, for your financial service company in Mascouche, for your organization in Montmagny, for your nonprofit organization in Saint-Léonard, for your non profit organization in Beauport, for your small business in Mauricie, for your insurance broker in Calgary, for your human ressources in Montreal, for your non profit in Pointe-Claire, for your HR in Rivière-du-Loup, for your warehouse in Chateauguay, for your bed and breakfast in Charlottetown, for your spa in the Eastern Townships, for your brewery in the Eastern Townships, for your city in Saint-Laurent, for your town in the South Shore, for your microbrewery in Lasalle, for your association in Rivière-du-Loup, for your tourism association in Mascouche, for your regional tourism association in Montérégie, for your RTA in Thetford Mines, for your pub in Québec Maritime, for your bistro in Edmonton, for your salon in Laval, for your hairdressing salon in Centre-du-Québec, for your beauty salon in Mont-Tremblant, for your plumbing company in Magog, for your sugar shack in the Laurentians, for your agency in Napierville, for your recruitment company in Bromont, for your headhunting company in Princeville, for your Clinic in Edmonton
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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