CRM and ERP Software for your shop to increase your productivity and profits
Effective management of business relationships for your shop
A CRM and ERP Software for your shop, also known as CRM (Customer Relationship Management) software and ERP (Enterprise Resource Planning) software, are two types of computer systems used for your shop to manage different aspects of their operations.
Here are the main features of CRM software for your shop:
- Contact and account management for your shop;
- Sales management for your shop;
- Customer service for your shop;
- Marketing for your shop;
- Analytics and reporting for your shop.
Here are the main features of ERP software for your shop:
Numérique.ca doesn't only build websites, but we also build a wide range of Web Apps, including a personnalized information system, a CRM (Customer Relationship Manager), an HRMS (Human Ressources Management System) and an ERP (Enterprise Ressource Planning). We can build CRM and ERP Software for your shop that help you increase your performances and make your employees be more productive.
Customer Management for your shop
The basis of a CRM and ERP Software for your shop is managing your customers. With our system, in addition to managing all their general information, you'll be able to view (and manage):
- All the follow-ups;
- Every order, past, current and future;
- The customer's complete profile (including which products interest him the most).
With our CRM and ERP Software for your shop, you'll be able to understand your relationship with each client and determine exactly what his needs are.
Quotes and Purchase Orders Management for your shop
More often than not, our customers need more than just a simple online shop. We understand that sometimes, building quotes for your shop is complicated, so we've built a CRM and ERP Software for your shop to simplify this process and make it much quicker. Here are a couple of complex types of quotes we're able to build for your business:
- Quotes for your shop;
- Quotes for windows and doors;
- Quotes for a custom-built application for your shop;
- Quotes for the purchase of a house;
Of course, once the quote is sent and signed, we have all you need to convert it to a purchase order, and even link it directly with your accounting department.
Employee Management for your shop
In our personnalized CRM and ERP Software for your shop, you'll have the option to manage all your employees in a single place. That means you'll have access to all the tools required to manage:
- The general information of employees for your shop;
- The hourly rate of employees for your shop;
- The meetings and availabilities of employees for your shop;
- The expenses of employees for your shop;
- The tasks employees for your shop need to complete;
- The paychecks of employees for your shop;
- Etc.
If your employees for your shop have special conditions you need to manage, we're able to custom build all the tools you need to manage them.
Production Costs Management for your shop
Knowing exactly what products for your shop cost is crucial information a manager for your shop needs. Thanks to our CRM and ERP Software for your shop, you'll be able to manage:
- Workforce costs for your shop;
- Raw material costs for your shop;
- Equipment costs and other expenses for your shop.
By knowing exactly the cost of all the products, you'll be able to set the perfect sales price for your shop.
Advanced Statistics for your shop
Advanced systems like our CRM and ERP Software offer a wide range of statistics about your clients, products, projects, or whatever you need to help you make the right decision. Amongst the statistics we offer, you have:
- Annual Revenue by Company;
- Monthly Revenue;
- Revenue / Expenses per day;
- Annual Employee Performance Increase;
- Monthly Employee Performance Report;
- Project Profitability;
- Etc.
Of course, if you need to have access to more statistics for your shop, we're able to give you whatever type of stats you need, quickly.
It's important to know that all our Web Apps can be directly integrated in our information system (even our CMS), which allows us to centralize all your company's data in a single location, whether it comes from your in-house employees, your website or even your newsletter.
It's the perfect system for your insurance company in Saint-Joseph-de-Beauce, for your NPO in Sainte-Marie-de-Beauce, for your transportation company in Saint-Georges, for your hockey league in Mauricie, for your hotel in Gatineau, for your restaurant in Pierrefonds, for your business in Magog, for your company in Beauceville, for your SME in Pierrefonds, for your car dealership in Lasalle, for your startup in Fredericton, for your small town in Saint-Jean-sur-Richelieu, for your store in Bas-Saint-Laurent, for your shop in Trois-Pistoles, for your thrift shop in Granby, for your shoe store in Québec Maritime, for your clothing store in Mont-Tremblant, for your electronics store in Saint-Eustache, for your robotics store in Canada, for your eyewear store in the Eastern Townships, for your furniture store in Mirabel, for your construction company in Saint-Laurent, for your hostel in Sorel-Tracy, for your lodging in Laval, for your camping in Chicoutimi, for your outfitter in Rosemont, for your printing house in Rivière-du-Loup, for your financial service company in Quebec City, for your organization in Saint-Jérôme, for your nonprofit organization in Toronto, for your non profit organization in Victoriaville, for your small business in Québec Maritime, for your insurance broker in Repentigny, for your human ressources in Baie-Comeau, for your non profit in Abitibi-Témiscamingue, for your HR in Victoriaville, for your warehouse in Shawinigan, for your bed and breakfast in Chandler, for your spa in Regina, for your brewery in Sainte-Thérèse, for your city in Côte-des-Neiges, for your town in Mont-Tremblant, for your microbrewery in Gaspé, for your association in Verdun, for your tourism association in Chateauguay, for your regional tourism association in Côte-Nord, for your RTA in Granby, for your pub in Gaspésie, for your bistro in Saint-Eustache, for your salon in Fredericton, for your hairdressing salon in Whitehorse, for your beauty salon in Beauceville, for your plumbing company in Candiac, for your sugar shack in Brossard, for your agency in Saint-Georges, for your recruitment company in La Tuque, for your headhunting company in Canada, for your Clinic in Abitibi-Témiscamingue
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GET IN TOUCH
Where to find us
131, Notre-Dame Ouest
Office 202
Thetford Mines (Quebec)
G6G 1J4
Contact us
418 335-0804
418 335-4063
info@numerique.ca
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